I have a dream for 2013 – and beyond. I have a dream this is the year your organization will move beyond defining yourself by what you’re not (nonprofit) and will begin to define yourself by what you are (social benefit). I have a dream this is the year your people will move from an attitude of taking and hitting people up (aka “fundraising”) to a mindset of giving and lifting people up (aka “philanthropy”). I have a dream this is the year your staff and volunteers will move from enacting transactions to enabling transformation.
I have a dream you will push yourself and your organization towards transformative change. You will take the bull by the horns, adapt to the digital revolution and open yourself to the possibilities that change brings. You will give up on the static donor pyramid, ladder and funnel theory of engagement and put your donor at the center of a new, active engagement model that reflects the myriad ways people connect with organizations and causes today.
I have a dream you will learn who your best influencers are and you will embrace them. You will recognize your are no longer your best messenger. You will understand that many forces beyond you influence your donor’s decision to invest with you, and you will expand your thinking and operations from a one-dimensional to a multi-dimensional model. You will allow your constituents to engage with you at multiple points of entry, and to move freely between these points during the lifecycle of their engagement.
I have a dream you will ask not what your donors can do for you, but what you can do for your donors. You will recognize that they don’t serve you; you serve them. You will embrace the true meaning of philanthropy as love of humankind. You will remember that your donors are humankind; you must love them if you want to be a part of philanthropy. Otherwise, you’re just transacting business.
I have a dream you will reevaluate your raison d’etre. You will ask yourself whether you’re in the business of selling, and you won’t answer cavalierly.You will not pat yourself on the back for being different than your for profit brethren. You will not tell yourself that nonprofits are about mission and values and doing good deeds; whereas for profits are about greed and sales. You will reevaluate why people compare ‘making the ask’ to ‘making the sale.’
I have a dream you will embrace your role as a salesperson, understanding how fundamentally human this is.You will understand that selling (the very definition of which is to exchange or deliver for money or its equivalent) is something that we’re constantly doing. And you will have an “ah ha” moment that this is also what fundraising is about — a value-for-value exchange. A donor gives something of value (money or an in-kind good or service) and the charity returns something of value to the donor. As Daniel Pink writes in his new book To Sell Is Human “the ability to move others to exchange what they have for what we have is crucial to our survival and our happiness. It has helped our species evolve, lifted our living standards, and enhanced our daily lives. The capacity to sell isn’t some unnatural adaption to the merciless world of commerce. It is part of who we are.”
I have a dream you will come from a place of love, not need. When interacting with your supporters you will do more than tell folks how much money you require. You will consider how your supporters benefit and what’s in it for them if they invest with you. You will help people to value your accomplishments by assuring they understand your impact. You will recognize that if you don’t demonstrate impact, then you can’t expect folks to worry what might happen were you to be unable to grow or, even worse, cease to exist.
I have a dream you will speak to peoples’ hearts; not just their heads. You will become aware that if the bulk of your communication with supporters is about numbers, finances and pie charts rather than stories of real people being helped, it will become increasingly difficult to expect anyone to care enough about your mission to invest in your success.
I have a dream your leaders will embrace a culture of philanthropy that engulfs your entire organization. You will eliminate silos and include everyone in the transformative power of your mission. You will make sure that everyone associated with your organization is clear about the values you enact and has stories they can tell about the ways you help to repair our world. Philanthropy will become the glue that binds everyone together – every department and every volunteer – working towards a common goal.
I have a dream you will engage in philanthropy; not fundraising. You will embrace the fact that just as business has changed fundamentally, so must fundraising change fundamentally. You will accept that we’re all social businesses now; merely “transacting” no longer cuts it. You will agree that for too long fundraising has been approached as transactional – as being primarily about money – and that this approach results in fundraising being seen at best as an onerous chore; a necessary evil. You will see that philanthropy is fundamentally social; it’s about love — and nothing could be more transformational.
I have a dream for 2013 – and beyond. Do you share my dream?