Book cover - Anatomy of a Fundraising Appeal Letter

NEW Feature: Fundraising Do’s and Don’ts — Spring Email Appeal

I’m offering a new feature of “Do’s vs. Don’ts.” I’ll run it occasionally, as ‘teaching opportunities’ arise. Please let me know if you find it useful!

Okay, let’s begin with today’s timely spring email example.  Do you think it’s a “Do” or a “Don’t?”

What’s wrong/right with this picture? **

EmailNO_StVincentDePaulSF

I’ll tell you my own thoughts in a moment.  But first…

Think it through yourself because you’ll likely get more out of this if you do.

Seriously, I mean it.  We learn best by doing.

Take five minutes and jot down your answers to the following questions on a piece of paper or your screen.

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Ask sign

How to Choose the Most Effective Fundraising ‘Ask’ Words

Words matter.

You know this when it comes to your personal life (surely you can hear your Mama’s voice in your ear). You certainly know this when it comes to political correctness (surely you know the words to avoid, at all costs). You even know this when it comes to your professional life (surely you take pains to avoid certain acronyms and jargon).

Well… guess what?

Words matter when it comes to fundraising too!

When asking people for a charitable gift, choose your words with care.

Which Fundraising Ask Word Works Best?

Here are some common ‘ask’ words:

  • Give
  • Donate
  • Contribute
  • Provide
  • Invest
  • Pitch in
  • Chip in
  • Participate
  • Join
  • Bestow
  • Bequeath
  • Leave a legacy

I have strong favorites, as you may be able to infer from the words I’ve boldfaced.

Let me tell you why.

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Overwhelmed office worker

How to Calm ‘Busy’ Nonprofit Overwhelm Syndrome

When I managed a nonprofit team I inevitably had staff who struggled to meet deadlines. So I’d ask them to keep track for a week of how they found themselves spending their time.  My boss, generously, even made funds available to send folks to time management courses.

It seldom worked.

Because most traditional time management advice involves cutting out unnecessary activities. Some of this is possible, but many nonprofit workers simply have too much to do in too little time. The “unnecessary” is sometimes hard to find.

Recently I happened on an article in the New York Times by Adam Grant, Productivity Isn’t About Time Management. It’s About Attention Management. In it, he talked about someone who couldn’t find any tasks to drop from his calendar:

This is going to sound like a joke, but it’s not,” he confessed. “My only idea is to drink less water so I don’t have to go to the bathroom so many times.

Oh, dear.

But Grant offered an interesting solution; a reframing of the conundrum.  He suggests that time management is actually part of the problem, not a solution.

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Jar of penny coins

ONE Amazingly Simple Smart Fundraising Strategy

 

Invest more.

That’s it.

It’s simple. And it works.

You see, penny-wise fundraising may seem smart.  You may pat yourself on the back for working “lean and mean.” But, in actuality, lean and mean is the antithesis of how a nonprofit becomes successful.

Penny-wise fundraising ends up being nothing more than mean.

  • Mean to the people to whom you pay pauper’s wages.
  • Mean to the staff you overwork.
  • Mean to the volunteers you burn out.
  • Mean to the clients you can’t afford to help.
  • Mean to the donors to whom you’re unable to offer satisfying philanthropic investment opportunities.
  • Mean to the community you can’t afford to serve.

Penny-wise fundraising takes you down exactly the wrong pathway.

You May Think You’re Being Smart, But You’re Not

Penny-wise fundraising reveals an underlying attitude fundraising is a “necessary evil.’  So… why not invest as little as possible in it?

Sadly, this approach to fundraising is doomed to failure.

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Museum painting of woman perhaps not living to her potential?

Are You Failing to Achieve Your Nonprofit Fundraising Potential?

Too often, fundraising is relegated to an administrative function rather than a mission-central function.  It’s viewed as a ‘necessary evil.’ As a result, either no one embraces it as central to their job description, or someone is hired and shunted off to a corner to do the ‘dirty work.’

Others don’t necessarily feel a need to cooperate or support the fundraising effort. It’s ancillary, not primary.

In fact, I’ll often hear executive directors or board members tell me, with some pride and a soupçon of defensiveness: “We can’t spend money on development staff right now; anything extra we have must go into the mission!”

As if fundraising doesn’t support the mission?  Seriously, that’s the entire purpose of what nonprofits call ‘development’ (aka fundraising and marketing). It derives its purpose from ends served. It’s never an end in itself.

What this so-called ‘mission first’ logic fails to acknowledge is that everyone associated with your nonprofit is guided by a ‘mission first’ philosophy and has a collective stake in your nonprofit’s survival.

And for most nonprofits, survival – or at least some level of mutually desired success – depends on philanthropy.

When fundraising is treated as an afterthought, relegated to the development committee, or delegated to the development director, it disenfranchises a huge segment of folks who care about sustaining the cause. This means you’ll leave money on the table and fail to realize your mission potential.

It takes a dedicated village to generate sustainable, meaningful philanthropy.

I’ve found four ways nonprofits don’t wholeheartedly commit to fundraising. They all have to do with typical priorities that aren’t standing them in good stead.

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Figure on treadmill

You Control Nonprofit Donor Retention

Are you caught in the trap of transactional fundraising?

Donors come in. Donors go out.

One-time gifts are here today, gone tomorrow.

It’s like being on a non-stop treadmill.  Just exhausting!

There’s a way to catch your breath, and even begin to enjoy breathing again.

Instead of continuing on as a transactional fundraiser, become a donor experience transformist!

Receipt of the gift is the beginning, not the end.

Before you can create a transformative donor experience, you must undergo a transformation of how you think about donor acquisition and retention. If your holy grail is simply getting the gift, you’re missing the point.

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2 Secrets to Prepare for a Fundraising Job Q & A

In my last article I offered 7 out of 9 interview secrets to prepare for your next fundraising job. Today I’ve got 2 more biggies!

 

  1. Pump yourself up
  2. Ask others to pump you up
  3. Strike a Super Hero pose
  4. Refresh your research and review the job description
  5. Prepare talking points
  6. Demonstrate how you’re a good cultural fit
  7. Avoid talking salary at first interview
  8. Prepare ahead to answer common questions
  9. Prepare ahead to ask important questions

 

Together, these 9 secrets are all you need to ace your next interview and land the job of your dreams.

Let’s begin!

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Painting of a photographer

9 Secrets to Prepare for a Fundraising Job Interview

Think of a job interview as finding what you like doing best and getting someone to pay you for it!

Sounds pretty cool, no?

Here are some secrets to help you nab the job of your dreams.

  1. Pump yourself up
  2. Ask others to pump you up
  3. Strike a Super Hero pose
  4. Refresh your research and review the job description
  5. Prepare talking points
  6. Demonstrate how you’re a good cultural fit
  7. Avoid talking salary at first interview
  8. Prepare ahead to answer common questions
  9. Prepare ahead to ask important questions

Let’s review these one at a time…

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Time to Reframe How You Do Nonprofit Fundraising

Or else.

Reframing how you’ve done fundraising in the past is not optional.

It’s time for a change.

You must do it, because fundraising and nonprofit marketing have changed a LOT over the past ten years.  There is absolutely no denying this at this point. You need to adapt. Or suffer the consequences.

If you’re still doing the same exact things you did ten years ago, or even five years ago, it’s time to rethink. If you have leaders who doubt there’s a need for change, simply explain the reasons as I’ve outlined below:

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