The Secret of Donor-Centered Fundraising: No Money Involved

The heart of donor retention: It's not about moneyDonor-centered fundraising is not about money.

Huh?  If that first sentence has you scratching your head, it’s time to take a moment.

I know. You’re thinking this is just semantics.  You’re thinking that, of course, fundraising is about money.  You’re thinking we can pretend it’s about something else but, seriously, we need money to fulfill our missions. I know what you’re thinking.

I want you to stop thinking that way.  Because it’s getting in the way of you raising more (ahem) money.  So… close your eyes. Breathe.  Clear your mind. Ready? Okay… now…

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Clairity Click-it: Culture of Philanthropy; Content Marketing; Newsletters + Opportunities

Clairity Click-it includes links to fundraising and nonprofit marketing resources from around the web.Hope you enjoyed/are enjoying the week-end! Please also enjoy these links. There’s all sorts of interesting stuff for you on boards and fundraising, storytelling, newsletters that make money, how to get better results from snail mail and more.  You’ll find some great training opportunities and five (count ’em!) free resources.

Culture of Philanthropy

Click-it: Turning Board Members into Fundraisers: Q&A with Claire Axelrad. Emily Wang of Network for Good recently interviewed me on this subject. If you missed it, here’s your chance to check it out.

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Making the Most of Matching Gifts: 6 Easy Steps

Imagine you’re baking a cake. You put in the flour, eggs, milk, and sugar, whip it all together, and put it in the oven for an hour. But, when the timer dings and you open the oven door, you find that instead of one perfect cake, you have two!

This situation is physically impossible (unless you’re a wizard or a magician), but it’s a good illustration for how matching gift programs can benefit your nonprofit.

When donors take advantage of their employers’ matching gift programs, they essentially double the amount of money that they give to your organization. Two cakes (I mean, donations!) for the price of one!

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‘No-Show’ Events: Don’t Assume your Donors are Hermits

Stay_awayThinking about doing a “non-event” event where no one has to attend?  It sounds great on the face of it.  After all, Penelope Burk’s research revealed that many donors reported they like to receive invitations to events; they just prefer not to attend them. Win/win?

Not so much.  It depends why you’re hosting the event in the first place. If it’s your only method of fundraising for the entire year, then fine. Go right ahead. Whether folks attend or not doesn’t much matter. You’ve made your single annual ask, received your gift and you’re done. All you wanted was money. Once. Right? Hold on!

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Clairity Click-it: Online Social Fundraising; Culture of Philanthropy; Events + Free Stuff

Mixed #nonprofit links and free resourcesHope you enjoy these links, free resources and training opportunities. Again, I’ve organized according to two of the top 5 areas I’m hoping you’re working on improving this year.  This week it’s:

  1. Online Social Fundraising
  2. Culture of Philanthropy

I’ve also got some “food for thought” articles on special events, plus links to free resources and upcoming training opportunities. I hope you find at least one useful nugget!

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What Do You Call a Development Staffer Who Facilitates Philanthropy?

A super star!

Seriously, that’s what you are.  But you may be wondering why I ask.

What’s in a name?

Recently, veteran fundraiser Jerrold Panas weighed in on the subject of development titles. He noted he prefers “Charitable Gift Planner,” “Chariable Gift Counselor,” and “Director of Donor Services” to the most often used “Director of Planned Gifts.” He also champions “Vice President for Philanthropy” over “Vice President for Development (or Advancement).”

This reminded me of a time when my boss and I went round and round on this subject.  It was a good 15 years or so ago.  We knew “director of development” was not exactly a transparent title [try looking up the definition of “development” and you’ll see what I mean].

“Development,” by itself, has little to do with philanthropy.

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Be Clairaudient to Make Your Nonprofit Donors Happy

Ever hear of “A.Word.A.Day” with Anu Garg?  I hadn’t. Until a friend recently shared with me that day’s word. She said, “this one’s all about you!” The word?

Clairaudience.

It’s a perfect word for fundraisers, because it’s precisely what you must do – a skill you absolutely must have – if you’re to succeed with sustainable fundraising.

It means the ability to hear what is in people’s hearts and minds. 

It’s a lot like clairvoyance, but it brings in the audience perception. It’s the ability to “hear” what is inaudible — by getting a read on what folks are thinking and feeling on the inside. Despite what they may reveal on the outside.

Guess who is good at this?

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Clairity Click-it: Culture of Philanthropy; Online Social Fundraising; Food for Thought

Hope you enjoy these links, free resources and training opportunities. Again, I’ve organized according to two of the top 5 areas I’m hoping you’re working on improving this year.  This week it’s:

  1. Online Social Fundraising
  2. Culture of Philanthropy

There are also some “food for thought” articles in other areas, plus links to free resources and upcoming training opportunities. There’s bound to be something here you’ll find useful!

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How to Rock Donor Thank You Calls

6 Keys to Rock Thank You Calls and Retain More Donors

You’ve got to make donor retention more of a priority. It’s one of the top five things your nonprofit must do to survive and thrive in today’s competitive nonprofit marketplace.

Research shows the average nonprofit in the U.S. loses 77% of donors after the first gift!!!!!

To make matters worse, the probability that a donor will make five consecutive gifts is only 10-15%. These numbers are just not sustainable for most organizations. By the time you’ve added a new donor most of your previous new donors are out the door.

Allow that to sink in a moment.

Do you know what your donor retention rate is? If you do, there’s hope for you to improve it. Read on. If you don’t, you don’t even know there’s something that needs fixing!

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