Offer Nonprofit Donors Gratitude Experiences, Not Tote Bags

I_don't_need_no_stinkin'_tote_bag_001I often say “if you want gifts, you must give them.”

I want to “clairify” that I mean this somewhat metaphorically.

I mean you shouldn’t focus only on getting, but also on giving.

Your relationship with your donors shouldn’t be all take, take, take.

That being said, most donors don’t want a lot of “stuff.”  They particularly don’t want expensive and/or useless stuff.  In other words, you don’t have to give them tangible gifts of tote bags, coffee mugs and socks.  Instead, consider giving them “gratitude experiences.”

Details
Cookie Monster when his name is misspelled

Donor’s Lament: You Didn’t Thank Me Properly

Cookie Monster when his name is misspelled

Everything I learned about saying “thank you” I learned from:

According to Burk’s research from Donor-Centered Fundraising, more than 80% of thank you letters start with “Thank you for your generous gift of…” or “On behalf of the Board of Directors, thank you for your generous gift of…”

Y  A  W  N

  • Want to stand out?
  • Want your donor to actually read your letter?
  • Want your donor to feel good about the decision they made to invest in you?
  • Want your donor to feel warm and fuzzy inside?
  • Want your donor to say “Aw, that’s SO nice!”
  • Want your donor to feel the opposite of bored?
Details
Manners-Polite-and-Rude-300x300.jpg

Wisdom from My Mom to Supercharge Your Fundraising

 

Why and How to Invoke the Power of Thank You

My mother was known for having impeccable manners. At her memorial service, it seemed as if every other person who shared a memory talked about her manners. They did so not in a nitpicking way, but in a loving way.  It seemed she always knew just the right thing to do to show her appreciation.

Maybe that’s why I love writing thank you notes.  Seriously, it’s my favorite thing to do in all of fundraising.  And it’s undoubtedly why, when I first heard Penelope Burk speak in 2001, it completely changed my approach to the practice of donor development.

Details
Interview1-300x285.jpg

9 Strategies Super Hero Job Interviewers and Major Gift Fundraisers Have in Common

When I started out, I was a terrible interview. My first boss told me she hired me despite the interview!

What I learned over the years was that to interview strong you need to know – going in – what points you want to make.

Then you make them! No matter what questions are asked of you.

This takes preparation and practice. But it’s easy to do once you get the knack of it.

You simply need a game plan.

And this plan begins with crafting your own passionate “Case for Support!”

When interviewing for a job, the essential elements you must include in this “case” are:

  • What is the employer’s need?
  • How will you address this need?
  • Why you?

The secret to getting the job offer is to craft an offer that someone just can’t refuse.

Sound familiar? It’s just like…

Details