woman giving a gift

How to Become a Donor Experience Transformist

If you don’t build donor loyalty over time, you’re really missing out on the long-term value of every donor you bring in. And, guess what else?

You’re working too hard.

Donors come in. Donors go out. Donors come in. Donors go out.

One-time gifts are here today, gone tomorrow.

It’s like being on a non-stop treadmill.  Just exhausting!

But there’s an easy way to catch your breath, and even begin to enjoy breathing again.

Instead of continuing on as a transactional fundraiser, become a donor experience transformist!

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4 CommentsDonor Retention

Offer Nonprofit Donors Gratitude Experiences, Not Tote Bags

I_don't_need_no_stinkin'_tote_bag_001I often say “if you want gifts, you must give them.”

I want to “clairify” that I mean this somewhat metaphorically.

I mean you shouldn’t focus only on getting, but also on giving.

Your relationship with your donors shouldn’t be all take, take, take.

That being said, most donors don’t want a lot of “stuff.”  They particularly don’t want expensive and/or useless stuff.  In other words, you don’t have to give them tangible gifts of tote bags, coffee mugs and socks.  Instead, consider giving them “gratitude experiences.”

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4 CommentsDonor Retention

Charity Auctions: Providing a Better Donor Experience

Event_auction_phone_biddingCharity auctions are an oft-held fundraising event, but even the most seasoned nonprofits often don’t host them well.

Since auctions are multifaceted events that are relatively complicated to organize, many organizations focus too much on getting the logistics in order and not enough on how they can provide an amazing experience for their donors.

Instead of considering how they can leverage their auction to build deeper supporter relationships, they bolt straight to the fundraising finish line: increasing event proceeds. It’s no wonder that event retention is so low!

In this article you’ll receive great advice from Adam Weinger, President of Double the Donation, as to how you can make your auction a more positive experience for your donors, focusing specifically on how auction software can help.

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2 CommentsAnnual Giving