When you open the door, the future looks brighter

When Opportunity Knocks, Open the Door: Donor Acquisition

No nonprofit can afford to be an island.

As tempting as it may be to stay in your comfort zone, wearing blinders that enable you to forge straight ahead without noticing what’s going on around you, this is a dangerous practice.

Because sometimes the landscape changes dramatically.  And when it does, your nonprofit could get left behind. Unless you’re paying close attention.

This has been happening a lot over the past six years or so, as news and social media has been filling our brains, stoking our fears and tugging at our heartstrings as if from a firehose. People who care, when they see devastation and misery, want to help.

This happens, for instance, when emergencies arise. Earthquakes. Hurricanes. Floods. Fires. Drought. War. Over the course of my four decades in fundraising, there have been years I’ve had donors tell me “This year we’re giving all our extra resources to respond to… Hurricane Katrina… Haiti relief… the Fukushima disaster… the refugee crisis… anti-hate organizations…  .” The list goes on an on.

In the face of such natural human impulses, what can you do?

When things outside your nonprofit’s doors portend impact for your ability to fulfill your mission, you need to be prepared.

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How to Make Donors Happy to Say YES to Your Fundraising Appeal

Super hero kidsToday I’m going to tell you how to create a fundraising appeal that’s all about your donor’s happiness.

Because if you can persuade your donor that saying “yes” will make them happy, then you both win.

Don’t you want to make your donor feel like a winner?

Don’t you want to be a winner?

Everybody wants to be a winner!

Sadly, most nonprofits write appeals that don’t create a win/win.

They write self-congratulatory letters that talk about how wonderful they are, and what wonderful outcomes they make possible.

They forget about the donor.

They don’t think about donor joy.

How can I be so certain this is the case?

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beach chairs at ocean

11 Phrases to Retire

beach chairs at oceanNegative self-talk can really mess you up. So say behavioral scientists, psychologists and researchers.

I recently ran across an article on the CNBC Make It blog by Kathy and Ross Petras, and want to share it because it rings so true for me. And I hope for you as well.

Many times, professionally and personally, we can’t make the problem go away. Our control lies fundamentally in how we approach the problem. And language, for good or ill, frames our thinking. To change your thoughts, change your language.

Take a look at the 11 phrases that follow. How many (if not all) of these do you fairly consistently say, or think? Don’t beat yourself up about it. We all do it. But, do be conscious of what you’re saying and how it may inform your actions in not-so-positive ways.

This is something you can change. It just takes practice.

11 Phrases to Retire

1. “I have to do that.”

What to say instead: “I get to do that.” This changes your attitude, making you look at something as opportunity, not obligation. Even if unpleasant, it can teach you new lessons and open new doors.

Fundraising Application: During this busy (stressful?) fundraising season, remind yourself of all the good you’re doing. Lucky you! You’re in the privileged position to be able to share what you’re sincerely passionate about, and to ask others to join in your mission and vision to make our world a better place.

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How Jargon Destroys Nonprofit Fundraising & Marketing

I hate jargon. With a passion.

Hate it. Hate it. Hate it.

Just. Can’t. Stand. It!

Yes, I guess you could call it a pet peeve.

But, really, why would you ever use jargon if you wanted to truly communicate with someone?

Just check out the definition:

“language used by a particular group of people, especially in their work, and which most other people do not understand”

— Cambridge dictionary.

Jargon = Failure to Communicate

When you talk to people in words they don’t understand, really, what’s the point?

Are you just trying to make yourself look smart?

Because, trust me, that’s not how it comes across.

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