Nonprofits put enormous time and care into donor communications. Yet too often, appeals, es, newsletters, websites, and event promotions fail to generate the response organizations hope for. Why? Usually. it’s not because the mission isn’t compelling. It’s because the communication isn’t connecting quickly or emotionally enough. Today’s donors are overloaded with information and constantly distracted.…
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When it comes to marketing communications, you need a strategic plan that will serve you in the current digitally-revolutionized and highly networked world. Not what you’ve been doing every year for the past decade, but something that will really serve you in today’s rapidly evolving and competitive marketplace. Honestly, this isn’t new advice. Nine years…
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Rather than building this year’s marketing plan off of last year’s template, how about taking a deep breath, sitting back, and planning to devote some dedicated time to thinking things through. You see, your plan should be based on the greatest marketing communications challenges facing you in the coming year. Not last year or five…
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In a world filled with urgent heads and heart-wrenching crises, it’s easy for fundraisers to wonder if their cause stands a chance of breaking through the noise. Especially when they’re not rescuing animals, feeding hungry people, or fighting the types of injustices leading the news cycle. But relevance isn’t reserved for emergencies. THINK. With the…
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Your nonprofit’s story is the whole ball of wax.
Without it, you’ve got nothing.
So let’s really talk about this for a minute.
A story is not “Give us money because we’re good guys and do good work.”
Nor are “Sustain humanitarian aid,” “Support the arts,” or “Save our rivers” stories.
Sure, there may be some implicit narratives hiding within these phrases, but they’re really tag lines or calls to action. Useful, sure. But not until you’ve laid the groundwork of telling a compelling story.
You never start a story with “And they lived happily ever after.”
Similarly, you should never start a fundraising appeal with “We saved the whales.” Where’s the emotion and drama here?
You know donors are moved to give through emotion, right?
The best way to get inside a donor’s head and heart is by telling a dramatic, emotional story. Something that taps into their core and arouses their curiosity, or some deeper feeling like sadness, fear or anger.
You see, human brains are wired for story.
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Have you ever found yourself, whether by accident or design, face-to-face with a VIP – a Very Important Prospect – and been at a loss for the right words to convey what you do? It used to happen to me all the time. I’d run into someone at a cocktail party and find out they’re…
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Storytelling today is ‘hot.’
And why not? It’s the fundamental human activity – we even talk to ourselves!
We tell ourselves stories all the time to inspire, goad, cheerlead and persuade.
“I’ve been knocked down, but I’ll pick myself up.”
“This cake will be even better than my mother-in-law’s.”
“The deck seems stacked against me, but I’m going to fight; I’m going to win.”
“Tomorrow will be a better day.”
Storytelling is something people naturally gravitate to. We’re wired that way.
They are the connective tissue that turns otherwise random acts into important sequences.
Does this sound like something that might be useful for your content marketing strategy?
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Annual reports don’t have to be dry as dust. In fact, the most effective ones are not financial reports; they’re a story with the donor at the center. And they inspire action.
When you consider all the blood, sweat, tears and money that go into them, you want to assure they:
Towards getting the biggest bang for your annual report buck, consider renaming them (or at least thinking about them) as Gratitude Reports. Make them all about your donors, how grateful you are to them for making your work possible, and how appreciative you are for all the accomplishments they enabled.
Rather than “2023 Annual Report,” consider a more donor-centered title like “Generosity Report,” “A Gratitude Report,” “The Year of the Donor,” “Impact Report.” or “You Make it Possible.” I’ve seen all of these; feel free to get creative and let your title guide your content!
For many nonprofits, the yearly annual report is often just another task on a very long to-do list. Most charities are juggling a lot—development, program maintenance, fundraising, and more—and the annual report can feel like yet another mandatory routine project. One that often gets handled at the last minute without much intentional care and effort.
Even though annual reports are an industry standard, most nonprofits don’t realize how fruitful an effective annual report can be. An annual report that prioritizes storytelling, transparency, interactivity, and more can actually bolster donation solicitation efforts and become a lucrative fundraising tool.
Before we jump into the nitty gritty of strategic annual reporting, let’s cover the basics.
Think of an annual report as a “year in review”—like a yearbook of sorts, but for donors, supporters, and partners to look at the highlights of any given year at your organization. Of course, a lot can happen in a year (nonprofits know that best), but with an annual report, you can summarize all the year’s milestones including your impact, accomplishments, new developments, and more.
Annual reports can be created and presented in a variety of ways—both digitally and in print. Depending on the needs, audience, or even constraints of the individual nonprofit, you might choose to create a printed booklet or pamphlet (which could then be mailed to supporters and donors or handed out at events). Or, in line with more frequent developments in the space, you could turn to digital software tools to create an annual report that intrigues readers with more vibrant visual elements like photos, videos, and clickable links.
Every nonprofit’s annual report is different, depending on its mission, values, impact, audience, and more. However, most organizations include a few standard elements:
Though every nonprofit is required to submit a Form 990, most organizations take their reporting a step further and create a yearly review that includes more audience-centric material (like the topics listed above).
Now that we’ve covered the basics, let’s dig into the best part of annual reporting—the ability to create the ultimate fundraising tool.
Want your writing to take off more this year?
Ann Wylie, editor, author, interviewer, teacher and more, is one of the folks I look to for writing tips. And recently she offered 8 tips I believe all nonprofits should take to heart. At least if you want to be persuasive and drive people to take the actions you desire.
You DO, right?
Okay, good.
Allow me to share my favorite of Ann’s tips, together with my own thoughts on how they pertain – in spades – to nonprofits.
Some of these I write about a lot. They’re that important and, IMHO, rather obvious.
Still, it pays to keep these tips top of mind. Because sometimes the obvious stuff can be the easiest to miss, unless we focus our attention (a bit like remembering to smell the coffee, thereby more fully enjoying the experience).
Other tips I’ve thought about less, though I realize I do employ them a lot.
I share them with you to bring them into your conscious writing toolbox.