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What Your Donors Won’t Tell You about Your Nonprofit Newsletter

Is this how your newsletter makes your donor feel?
Is this how your newsletter makes your donor feel?

It’s boring them to tears.

Actually, let me rephrase. Not to tears. That would mean they’re feeling an emotional connection. Sadly, they’re not.

Most donor newsletters are boring to the point of numbness.

You’re not making the impact you need to make to keep your donors, let alone get them to give more the next time you ask.

Why?

Let me tell you what I learned from Penelope Burk, Donor-Centered Fundraising author, about 15 years ago. It fundamentally changed the way I communicate with donors.

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It’s Blog Action Day: Raise Your Voice Against Injustice!

Did you know today is Blog Action Day? I apologize for two posts in one day. I usually send my curated links on Friday (and I did, because I missed last week), but I just had to let you know about this special day when bloggers all over the world unite, raise our voices and shine a light on one single thing that’s not going right in our world. And we talk about how to make it right.

There are, alas, always wrongs that need righting.

And, gosh, there are so many things. They seem to multiply like rabbits. It can seem hopeless.

But it’s not. We’ve proven that we can pull rabbits out of hats and make magic happen. Life has always been unfair, yet civilization has prevailed.

And lives have been made better. In large part, because of the compassionate work done through  civil society — the social benefit sector and citizens working together to right the ship.

Allow me to share a little story learned in my many years working for Jewish social service organizations:

There’s an old Jewish parable that begins with the notion that at one time everything in the world was perfectly balanced. It was “tzedek” – which happens to not only mean “balanced” but is also the root of  the word “tzedekah” ( justice) and the term for the money that is collected weekly by every Jewish community to take care of its poor. The goal of tzedek/tzedekah, throughout our lives, is to do what we can to get back to that equilibrium. That time when there was no injustice. No unfairness. No fighting. No wars.

In fact, the Torah insists, “Justice, justice shall you pursue.

Here’s to those who speak out against injustice!

This year’s Blog Action Day theme is the mother of all issues:

The right, and the moral imperative, to RAISE YOUR VOICE to speak out about any of the many injustices we see all around us. To shine a light on wrongs that must be righted — without fear of retribution. To look evil in the eye, rather than look away. To bring hope in the darkness, so that there will be light.

 

The case of Malala Yousafzai, the 11-year-old blogger who was shot in the head for chronicling the fears of schoolgirls under the shadow of the Taliban, has become a well-known cause célèbre. She prevailed. But there are thousands like her who are silenced.

This is a fight that must be won battle by battle. And the war is still raging.

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It’s Blog Action Day: No Blog Needed to Participate; Learn How – and Feel Good!

Did you know today is Blog Action Day? It’s a day when bloggers all over the world get together to shine a light on one single thing that’s not going right in our world.

We shine this light on Blog Action Day so that, together, we can fix things.

There’s an old Jewish parable that begins with the notion that at one time everything in the world was perfectly balanced. It was “tzedek” (balanced) – which happens to be the root of  the word “tzedekah” ( justice) and the term for the money that is collected by every Jewish community to take care of its poor. Our goal, throughout our lives, is to do what we can to get back to that equilibrium. That time when there was no injustice. No unfairness. No fighting. No wars.

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To Blog, or Not to Blog? Only if You Do it Right. Do You?

Do you have a mature social media operation, or are you just a baby? Or a teen? Babies babble. Teens make it all about themselves. Are you simply using Twitter to babble? Facebook to say “look at me?”  Or have you embraced a more full-grown strategy?  The best place to start, and the fastest way to get there, is with a blog.

Next to email, blogs are the most mature form of social media.

 

They’ve been around the longest, and they’re pretty tried-and-true.

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Why Your Nonprofit Communications are a Waste of Time: 10 Easy Fixes

I know you’re strapped for time. But that’s no excuse for slapping your communications together with the sole purpose of “getting them out there.” Why bother? Checking this task off your list (and maybe reporting to your boss and/or board that you did so) may make you feel a bit better. But it won’t help your readers (and potential supporters) feel good.

If you want to get gifts you must give them. Consider your communications a gift to your supporters. Don’t give something generic. Give something your recipient will appreciate.  Ask yourself…

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Stop Boring Folks with Your Nonprofit Website. Wake ‘em Up with a Blog!

Keep telling yourself you need a better website to build greater awareness for your cause?

You can certainly do this.  But are you asking the more important question?

Why the heck do you want greater awareness?  And why would anyone want to be aware of you? Those are the questions too many nonprofits fail to ask.  So ask.  Seriously. Take a moment.  I’ll wait.

Because we want more people to know about us.”

WHY?

Because we want to educate them about what we do.

WHY?

Because we want more people to support us.

AHA!  Now you’re getting somewhere.

Now ask yourself how getting a better website is going to get you more support.  Chances are it won’t. Not really. Because folks are on a journey towards you that builds – from awareness… to interest… to engagement… to investment. And the kicker is that the latter two are where all the action happens. Awareness and interest alone are passive. They won’t get you the active investment you need to sustain your mission.

Engagement precedes investment!

Sadly, most nonprofit websites are lousy engagement vehicles. They’re especially lousy when compared with a blog.

Let’s look at 4 reasons why blogs trump websites for creating engagement:

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Hue Are You? What Color Can Mean for Your Marketing Strategy

 

 I adore color.  I’m definitely not someone who wears only black!  I thought it would be interesting to think about how we use color in our donor communications, and happened on several great infographics, including The Psychology of Color in Design and Color Psychology and Marketing. They offer a terrific overview of the meaning of colors in the western hemisphere. What you’ll learn is eye opening.

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