Walkathon participants

8 Secrets to Keeping New ‘Third Party’ Donors

By now you undoubtedly know you’re losing too many first-time donors.

In fact, the most recent Fundraising Effectiveness Project report shows you’re losing an average of 68% of these folks!

Today I want to talk about a subset of new donors who don’t renew.  They’re called “third party donors,” and they come to you through a variety of portals:

  1. Guests of event ticket buyers
  2. Online auction purchasers
  3. Donors who give to friends’ P2P fundraising pages
  4. Donors who give to crowdfunding campaigns sent to them via a friend
  5. Donors who make tribute gifts in honor or memory of a friend or loved one

The good folks at Classy know most nonprofits are not doing a good job cultivating donors who come to them through third parties, so they’ve prepared The Guide to Courting Third Party Donors. You can download it for free (40 pages), but let me give you the highlights – along with some of my own thoughts.

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Museum painting of woman perhaps not living to her potential?

Are You Failing to Achieve Your Nonprofit Fundraising Potential?

Too often, fundraising is relegated to an administrative function rather than a mission-central function.  It’s viewed as a ‘necessary evil.’ As a result, either no one embraces it as central to their job description, or someone is hired and shunted off to a corner to do the ‘dirty work.’

Others don’t necessarily feel a need to cooperate or support the fundraising effort. It’s ancillary, not primary.

In fact, I’ll often hear executive directors or board members tell me, with some pride and a soupçon of defensiveness: “We can’t spend money on development staff right now; anything extra we have must go into the mission!”

As if fundraising doesn’t support the mission?  Seriously, that’s the entire purpose of what nonprofits call ‘development’ (aka fundraising and marketing). It derives its purpose from ends served. It’s never an end in itself.

What this so-called ‘mission first’ logic fails to acknowledge is that everyone associated with your nonprofit is guided by a ‘mission first’ philosophy and has a collective stake in your nonprofit’s survival.

And for most nonprofits, survival – or at least some level of mutually desired success – depends on philanthropy.

When fundraising is treated as an afterthought, relegated to the development committee, or delegated to the development director, it disenfranchises a huge segment of folks who care about sustaining the cause. This means you’ll leave money on the table and fail to realize your mission potential.

It takes a dedicated village to generate sustainable, meaningful philanthropy.

I’ve found four ways nonprofits don’t wholeheartedly commit to fundraising. They all have to do with typical priorities that aren’t standing them in good stead.

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TWO Strategies to Tell a Compelling Nonprofit Story

I always tell nonprofits writing appeal letters to tell a story. One compelling, exceptional story.

Actually, you need TWO compelling stories.  We’ll get to that in a minute.

First…

Forget the data.

Forget the history of your organization.

Forget the explanatory prose about your processes.

Forget the list of all your programs.

Forget the superlatives about your longevity, awards, and so forth.

That stuff is compelling only to you. Donors don’t care. It’s just not relevant to them. At least not right away. Donors don’t have time to enter into all your self-indulgence.

Really, most folks don’t have time for you at all.

But…

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elephant and blind men

Use Stories to Knock Down Nonprofit Marketing and Fundraising Siloes

A recent article on Beth’s (Kanter) Blog by Miriam Brosseau and Stephanie Corleto was so well-written I was inspired to share some of it with you.  I 100% agree with everything it says – and strongly believe you absolutely must do what the article suggests.

What’s that?

Bust down your siloes!

Specifically, turn those puppies on their sides so they form a pipeline, and let the free flow of ideas between programs, marketing and fundraising begin.

Can you picture this?

Imagine your program staff is hoarding all the inspiring stories of impact, and failing to share them with your development team. That’s a silo that needs to be toppled. Because…

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Man reading book to kids

Donor-Centered Storytelling Boosts Fundraising. Period.

Donors are always a bit nervous about their investment in your nonprofit.  More than anything, they want to know what their hard-earned money is accomplishing!

Bloomerang found that 8% of donors failed to renew their giving specifically because they weren’t sure what their gifts accomplished.

THIS SHOULD NEVER HAPPEN!

If you want more gifts, you must give them.

And in this article we’ll look at why stories can be the perfect donor gift!

For a lot of nonprofit insiders, this is a paradigm shift. Think about it.  I’m asking you to go from focusing on asking to focusing on giving.

Another way to consider this is to shift from focusing on selling to focusing on helping.

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Walkathon participants

8 Secrets to Keeping New ‘Third Party’ Donors

By now you undoubtedly know you’re losing too many first-time donors.

In fact, the Fundraising Effectiveness Project report shows you’re losing an average of 77% of these folks!

Today I want to talk about a subset of new donors who don’t renew.  They’re called “third party donors,” and they come to you through a variety of portals:

  1. Guests of event ticket buyers
  2. Online auction purchasers
  3. Donors who give to friends’ P2P fundraising pages
  4. Donors who give to crowdfunding campaigns sent to them via a friend
  5. Donors who make tribute gifts in honor or memory of a friend or loved one
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A heartfelt story to tell

5 Guaranteed Ways to Raise Money Through Storytelling

Storytelling today is ‘hot.’

And why not?  It’s the fundamental human activity – we even talk to ourselves!

We tell ourselves stories all the time to inspire, goad, cheerlead and persuade.

“I’ve been knocked down, but I’ll pick myself up.”

“This cake will be even better than my mother-in-law’s.”

“The deck seems stacked against me, but I’m going to fight; I’m going to win.”

“Tomorrow will be a better day.”

Storytelling is something people naturally gravitate to. We’re wired that way.

Stories connect the dots.

They are the connective tissue that turns otherwise random acts into important sequences. Stories invite us in. When we add our own imagination, stories begin to acquire personal relevance.

Does this sound like something that might be useful for your content marketing strategy?

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Argentinosaurus Juvenile dinosaur

Blogs vs. E-Newsletters: What’s Best for Nonprofit Communication?

E-newsletters are dinosaurs.

There, I’ve said it. There are many reasons I favor blogs over e-newsletters for nonprofits. They simply try to accomplish too much at once. As a result, they tend to accomplish very little.

Blogs are best if:

  • You want more control over what your constituents read.
  • You want to spend less time creating content.
  • You want to increase readership of your content
  • You want to increase sharing of your content.

Today I’m going to tell you about just two of the reasons blogs out-perform e-newsletters, but they’re doozies.

And they accomplish all of the points I’ve just bulleted.

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6 Nonprofit Strategies to Raise Money Like "Mr. Wonderful"

I could just say (1) prepare, (2) prepare, (3) prepare, (4) prepare, (5) prepare, and (6) prepare.

Did I mention that you really need to prepare?

Essentially, this is the meta-message of Shark Tank’s “Mr. Wonderful,” Kevin O’Leary, to would-be entrepreneurs seeking to get spots – and funding – on the television show. And the same advice holds true for nonprofiteers seeking investments from major donors.

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