"Doing the right thing isn't always easy" storefront art

How Humanity and Trust Supercharge Nonprofit Fundraising

"Doing the right thing isn't always easy" storefront artEveryone’s been saying this, just about daily, for some time.

“These aren’t ordinary times.”

If the anthem for the Boomer generation was Bob Dylan’s “The TImes They Are A’Changin’,” what’s the anthem for today? History doesn’t repeat itself, but it rhymes. We’re living in the face of a firehose of breaking news, and much of it is difficult to digest. Let alone know how to face, handle and get through it with safety and sanity intact.

We can retreat, live in limbo or figure out a way to navigate through this reality and find opportunities to do our work in new and better ways.

It’s a difficult assignment, because it’s not easy to know where to begin.

As social benefit organizations, we want to come from a human-centered, community-centered place, but… what exactly might that be in this extraordinary time?

What the World Most Needs Right Now.

I think it’s humanity and trust.

Usually we have to guess at what will feel relevant to our supporters. Today, we pretty much know. Because we hear it all the time. On the news. On social media. When we zoom with colleagues. When we talk to our friends.

  • People want to know who they can trust.
  • People want their fellow humans to act the part.
  • People want to consciously engage — with humans they can trust — in a meaningful manner.

Social benefit organizations have a secret advantage.

Survival in the civil sector is based on the philanthropic exchange, and ‘philanthropy’ means ‘love of humanity’. Yet sometimes it seems all we see and hear is hatred of humanity. Us/Them.  Left/Right. Red/Blue. Young/Old. Good/Evil. Insiders/Outsiders. I could go on…

There’s a better way. When you infuse your nonprofit work with humanity, you’ll reach trust.

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woman expressing values

Your Unique Coping Strategies?

woman expressing valuesThese are the best of times. These are the worst of times.

However you see the present, rest assured others see it the opposite.

How do you cope? How do you help others cope? How are you adapting, personally and professionally, to the times in which we live?

It turns out the way you cope, particularly during times of stress, has a lot to do with your unique personality traits.

During such times, it pays to be self-aware. It can help you understand why you may be feeling particularly panicky. Or inexplicably calm and at peace. ANd it can help you lean in to what makes you feel creative, purposeful, and even joyful.

Through self discovery, you can live your life in the best way possible.

Want to make a contribution that feels authentic, productive and true to you?  Want to make this a year where you help others do the same, be they your family, friends, co-workers, program participants and beneficiaries, volunteers or donors?

Then how about taking a bit of focused time to unearth some important truths about the most interesting person on earth — YOU!

Now is a terrific time for some good old-fashioned introspection.

Turn off the news, stop scrolling through social media, and instead get in touch with, and appreciate, what you bring to the table.

How to Learn About the Most Interesting Person on Earth

I’ve got four fun things for you to try!

One is a values exercise. The others can be grouped under the mantle of “personality tests.”

First, let’s stipulate values vary and they’re all legitimate. Also, there’s  no ‘right’ or ‘wrong’ personality. These exercises and assessments I’m sharing today are my favorites for the workplace (and beyond) as they’ve been rigorously tested, are grounded in research and have been shown to be fair and consistent across populations.  Plus, they’re fun to take.

Are you game?

Even if you don’t love doing exercises and taking quizzes as much as I do, you may find one or more of these interesting. None of them take a lot of your time. And it’s even more fun if you do it together (with friends, family, co-workers); then compare and discuss results!

Remember: Everyone brings their own gifts to the situation at hand. 

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Dancing in Love. Heart sculpture as benefit for San Francisco General Hospital Foundation.

Philanthropy – Love of Humankind – Needed More Than Ever

Dancing in Love. Heart sculpture as benefit for San Francisco General Hospital Foundation.

We’re entering an era of uncertainty.

For many, this has been a gut-wrenching week. And not just in the United States. People around the world are struggling with how to make sense of global events. Not just the American elections (though this is a huge sea change), but also escalating, senseless violence across the planet, threats to freeedom of speech, religion and assembly, the spread of fake news, a deepening divide between classes, and a creeping sense of dread as events begin to seem out of our control.

And, to be honest, this may feel like just the tip of the iceberg.

The world can seem a cruel and barbaric place.

Philanthropy – love of humankind — can seem elusive.

Yet it’s right here. In each of us.

Love is connected to the things you believe in. The values you hold most dearly.  The dreams you have and cherish.

Now is the time to be more loyal to your values and dreams than to your fears.

Give yourself permission to trust your own dreams. Be open to them. Don’t critique them or tell yourself they cannot happen. Not now.

Be on your own side, and on the side of your family, friends, neighbors and the entire planet that needs you to restore balance. Don’t wait to nurture those dreams.

Make the internal commitment to come from a place of love.

Earlier this week I shared a poem from Tara Mohr. It began like this: “Today, I am more committed than ever to the things I believe in.”

I encourage you to think about what you believe, and what you’ll commit to doing — from today forward.

I do have some thoughts I’d like to share.

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a cup of coffee a la heart

Why Would a Donor Give to Your Charity?

a cup of coffee a la heart

What gets donors going? The heart, not the head.

 

“People do not give to the most urgent needs, but rather they support causes that mean something to them.”

This is the finding from a report done by the Centre for Charitable Giving and Philanthropy at the University of Kent: “How Donor Choose Charities.”  They begin their study from the widely-accepted premise that charities exist primarily to help needy people and the desire to meet needs is a key criterion in the selection of charitable beneficiaries. Interviews with committed donors found this was not the reason they gave. In brief, the study concludes:

Giving and philanthropy have always been supply-led rather than demand-driven: the freedom to distribute as much as one wants, to whom one chooses, is what distinguishes giving from paying tax. Yet the methods used to encourage donations tend to assume that philanthropy depends on objective assessments of need rather than on donors’ enthusiasms. The tendency to overestimate the extent to which people act as rational agents results in fundraising literature that often focuses on the dimensions and urgency of the problem for which funding is sought. The assumption underlying this approach is that donations are distributed in relation to evidence of neediness, when in fact much giving could be described as ‘taste-based’ rather than ‘needs-based’.

If there was ever a time to commit to finding out more about the folks on your mailing list so you know what floats their boats, this report indicates that time is decidedly NOW. Otherwise, you’re just “spraying and praying” as you buy into the conceit that “if only” folks knew about the need we address, they would give.  Because they should. That’s not why folks give.

People Don’t Always Behave Rationally

The truth is people are ruled by emotion more than objective data. We’re affected by stories we’re told and emotions we feel.

The study cites four criteria that influenced donor decision making. Perhaps surprisingly, they are not based on meeting your organization’s or your beneficiaries’ needs. Of course, these things factor in. But only after you’ve captured someone’s attention with something that relates to them and resonates with them personally and met the key influencing criteria.

THE FOUR KEY INFLUENCERS ARE:

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Three San Francisco Hearts: Butterfly Heart. SF Love. I LUV SF.

Surprisingly Simple Strategy to Magically Transform How You Work

Three San Francisco Hearts: Butterfly Heart. SF Love. I LUV SF.The single most important lesson I ever learned.

Begin with the why.

Always.

If you don’t, you’re likely to work very hard and not achieve much of value.

Why?

Because you didn’t begin your endeavor by asking yourself:

“What’s the value in this work upon which I’m about to embark?” 

“Why am I doing this?”

This may be the most powerful strategy in your entire toolbox.

So simple. So basic. So fundamental.

Yet it’s a step we tend to overlook.

Why?

The often-overlooked steps.

Humans are funny creatures.

Monkey see, monkey do.

Monkey be told what to do, monkey do.

We’re driven instinctually, by biology, to survive.

Don’t eat the berries no one else is eating. We take what appears to be the safest course.

It generally works in the short term. There must be a reason.

Sometimes, however, there is no reason.

There’s just habit.

Or the reason isn’t a good one.

Answering the why question requires two elements: knowing what and who something is for. Let’s begin with the what.

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