How do you create loyal donors? By creating satisfying engagement and amazing experiences.
At. Every. Step. Of…
The. Donor. Journey.
This is the trek you facilitate. You’re a bit of a Donor Sherpa. The way you lead will impact whether, and how long, donors will follow. Every step of the journey is important.
How carefully are you thinking through each step?
No matter what you do, the steps exist. Your donor has to step through them. Forwards or backwards. Upwards or downwards.
Ascertain what these steps look like for your organization’s donors. Are they leading folks onward and upward? Or are they forbidding, dangerous and inherently unenticing? Honestly assess whether the journey is one that is donor-centered. Or one that is all about you, your convenience and your needs.
Before we get started with the creation of five donor experiences to boost online fundraising, I’d like you to being with one “to do.”Details