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Money Matters: Why a Good Nonprofit Fundraiser is Hard to Keep

Money is only part of the story of why fundraisers leave

Money is only part of the story of why fundraisers leave. The real culprit is the underlying culture of scarcity.

What’s love got to do with it?

Show me the money.

Some year’s ago the Chronicle of Philanthropy published an article about the need to Shake Up Development Offices and Curb Turnover. The article cites Penelope Burk’s five years of research which culminated in her groundbreaking book, Donor-Centered Leadership, as well as a revelatory study, Underdeveloped, by CompassPoint and the Evelyn and Walter Haas, Jr. Fund that found half of chief development officers planned to leave their jobs in two years or less. And 40% planned to leave fundraising entirely.

What’s going on, and how can you fix it?

Is it about money, or something else?

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7 Magic Words that Increase Charitable Donations

Magician pulling dollars out of hat

Watch me pull a heartfelt donation out of a hat!

This is one of my all-time most popular posts. And since you’ve still got time to sprinkle a little magic into your year-end fundraising, I decided to share it again!

Consider each of these seven words a magic potion unto themselves.

  1. You
  2. Because
  3. Thanks
  4. Small
  5. Immediate
  6. Expert
  7. Support

The more of these words you use, the more powerful a spell your appeal will cast.

Each of these packs a bigger persuasive punch than you might imagine.

Let’s take a closer look at how this works.

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Cut chocolate cake

Piece of Cake Strategic Year-End Fundraising Ingredients You May Not Be Thinking About

Want to know something that constantly amazes me? When I give fundraising advice, people often tell me “Oh, Claire. That’s such common sense!” Indeed. Somehow, I’ve learned when we cross the thresholds of our organization we too often leave our common sense at the door. We make everything complicated than necessary, often burying ourselves…

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Food bank giving

The True Meaning of Giving Tuesday

Food bank givingThis year Giving Tuesday is December 2nd. So, soon.

If you’ve not done so already, now is a good time to think about whether or not you want to jump on the bandwagon and, if so, how. There is more than one way to slice this particular piece of pie. And, really, that’s what Giving Tuesday is – just one piece of your total annual fundraising strategy.

You don’t want to blow it out of proportion. But you probably don’t want to ignore it. Rather, plan ahead to put it into a context where it will complement your other year-end communications and fundraising strategies.

Let’s take a closer look.

What is Giving Tuesday?

I confess I’ve been a bit of an apologist for the “holiday.” I like to turn the tables by actually giving to donors, rather than asking them to give yet one more time during this busiest fundraising time of the year.

Plus, I often say if you want gifts, you must give them. What better time to do so than on giving Tuesday?

Of course, asking can also be a form of giving. So, I love appeals on this date that give people the option of giving money or supporting you in other ways (e.g., volunteering; in-kind donating; advocating, etc.).

It’s all philanthropy (aka “love of humanity”).

Key: Approach GT Strategy with a Giving Spirit

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Man jumping over mountain

Top 10 Strategies to Elegantly Transform Reluctant Fundraisers into Ready Philanthropy Facilitators

What’s holding you back? Culture? Fear?

How do you help people afraid of fundraising become comfortable in what should be a mission-aligned role for everyone associated with your nonprofit organization?

After all, everyone benefits from increased philanthropy.  Not just development staff.

Increasingly, successful nonprofits are adopting cultures of philanthropy where everyone involved – administrative staff, program staff, board members, committee members, direct service volunteers and even beneficiaries – comes together as ambassadors, advocates and askers on behalf of furthering the organization’s mission, enacting its values and fulfilling its vision.

Facilitating philanthropy is not rocket science, yet folks unaccustomed to the relationship cultivation and solicitation required to land major donations are fearful because they believe they don’t know how to do it. Actually, they do. They just need some guidance, hand holding and support along the way. Reluctant fundraisers tend to think fundraising is just about money. It’s a lot more than that.

It’s the job of a nonprofit’s leadership to work with insiders (staff and volunteers) to help everyone feel both passionate about the cause and confident in the fundraising process. 

Of all the barriers to be overcome; first and foremost is fundraising fear.  This fear takes many forms, and is perhaps best expressed in some of the questions I frequently receive.  So I’m endeavoring to answer these questions below.  Hopefully this will help you address these challenges within your own organization so you, too, can transform folks from fearful and reluctant “fundraisers” to joyful and ready “philanthropy facilitators.”  It simply takes a little elegant reframing.

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Frame in front of ocean view

Reframe Fundraising: Responsibility, Privilege and Opportunity

Frame in front of ocean view Fundraising is too often seen, at best, as a ‘necessary evil.’

When viewed this way, folks – staff and volunteers alike – understandably prefer not to touch it with a 10-foot pole. Who wants to place themselves on the side of ‘evil?’

Yipes stripes!

But that’s not what fundraising is at all.

The tagline for my business, Clairification, is “philanthropy, not fundraising.” I often talk to folks about how the word philanthropy comes from the Greek and translates into “love of humankind.”  Nothing evil about that!

In fact, if you ask folks to throw out the first word that comes to mind when you say ‘fundraising,’ and then ask them to do the same when you say ‘philanthropy,’ you’ll see it breaks down pretty neatly between good and evil.

Why it’s Important to Reframe Fundraising

If you’re coming at fundraising from the perspective of ‘necessary evil’ or ‘no pain, no gain,’ you’re never going to be effective. Especially when it comes to asking individuals, one-to-one, for passionate gifts.

As long as you hate it, donors will be able to tell you hate it.

I call this wallowing in the pain. Never a good approach. Distaste for asking begets distaste for giving.  It’s done grudgingly, not passionately.

When donors can sense you’d rather be doing anything else than asking them for a gift, guess what happens?  They follow your lead!  In other words, they feel they’d rather be doing anything else than being asked (or making) a gift. Because you’re reducing everything to a monetary transaction.

What if you reframed fundraising so it’s seen as a really, truly good thing.

I like to reframe it thusly:

  • It’s a responsibility.
  • It’s a privilege.
  • It’s an opportunity.

Fundraising is a Responsibility

If you’re fortunate enough to be a successful nonprofit, this means you’re helping solve some of the world’s most pressing problems.

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Organizational Strategic Priorities graphic

Why Aren’t Nonprofits Retaining More Donors?

Organizational Strategic Priorities graphic

Where does retention fall within your priorities?

EIght years ago,Tom Belford of The Agitator penned a post entitled “Donor Retention … Why Is It So Hard?

At the time I thought: Great question!

Alas, things haven’t improved. It’s still hard.

Why, oh why, oh why?!?!

I’d like to explore this a bit, and I hope you’ll join me.

First, are you finding it difficult?

If so, why do you think that’s the case?

If not, and you’re being successful getting repeat gifts,

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Handshake

6 Proven Strategies to Make a Major Donor Solicitation that Gets Top Results

Handshake

What makes an effective major donor solicitation?

I could just say (1) prepare, (2) prepare, (3) prepare, (4) prepare, (5) prepare, and (6) prepare.

Did I mention that you really need to prepare?

Preparation is the meta-message of Shark Tank’s “Mr. Wonderful,” Kevin O’Leary, to would-be entrepreneurs seeking to get spots – and funding – on the television show.

In “How to Present the Perfect Pitch: From the Shark Tank to the Boardroom” he offers 10 strategies to help you ace a fundraising presentation.

Whether you’re seeking venture capital or a philanthropic gift, many of the principles are the same.

I’ve selected six strategies I find perfectly aligned with what it takes to make a successful nonprofit ask. I’ve also suggested eight specific action tips. Take them to heart, and you’re sure to make your next in-person fundraising presentation a winner.

Oh, and there’s one more important thing, says O’Leary:

“The number-one rule is to make your pitch incredibly dynamic.”

Let’s do it!

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