I recently happened on an article by Otis Fulton and Katrina VanHuss of Turnkey, Trump Buyer’s Remorse? Not Likely…. It relates to one of Robert Cialdini’s principles of influence and persuasion: “commitment and consistency.”
The main point is this:
Because we are wired to want to be consistent.
That to which we commit becomes congruent with our self image.
What does this mean for you as a fundraiser?
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“People do not give to the most urgent needs, but rather they support causes that mean something to them.”
This is the finding from a report done by the Centre for Charitable Giving and Philanthropy at the University of Kent: “How Donor Choose Charities.” They begin their study from the widely-accepted premise that charities exist primarily to help needy people and the desire to meet needs is a key criterion in the selection of charitable beneficiaries. Interviews with committed donors found this was not the reason they gave. In brief, the study concludes:
Giving and philanthropy have always been supply-led rather than demand-driven: the freedom to distribute as much as one wants, to whom one chooses, is what distinguishes giving from paying tax. Yet the methods used to encourage donations tend to assume that philanthropy depends on objective assessments of need rather than on donors’ enthusiasms. The tendency to overestimate the extent to which people act as rational agents results in fundraising literature that often focuses on the dimensions and urgency of the problem for which funding is sought. The assumption underlying this approach is that donations are distributed in relation to evidence of neediness, when in fact much giving could be described as ‘taste-based’ rather than ‘needs-based’.
If there was ever a time to commit to finding out more about the folks on your mailing list so you know what floats their boats, this report indicates that time is decidedly NOW. Otherwise, you’re just ‘spraying and praying’ as you buy into the conceit that “if only” folks knew about the need we address they would give. Because they “should.” That’s not why folks give.
In fact, the study cites four criteria that influenced donor decision making, and they are not based on meeting your or your clients’ needs.
DetailsRecognition. Appreciation. Acknowledgment. Gratitude.
Psychologists, sociologists, philosophers, economists and historians have often studied and documented this phenomenon. It’s part of our quest for meaning and connection.
I like the way
DetailsTax benefits are icing on the philanthropy cake. What to do when the icing is melting? First, the good news. The sky is not falling. Human beings have given long before the existence of charitable deductions. Human beings are generous. They like being helpful. They like making a difference. They like doing the right thing.…
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How Do Major Donors Think About Philanthropy?
In my last article we looked at six major donor philanthropic triggers. Today let’s look at a few more; then I’ll suggest some strategies to help you enter into your prospective donor’s world so you can make a win/win match – one that will help your major donors simultaneously help your cause and themselves.
I recently found a back issue of Lifestyles Magazine from 2008 (yes, I’m a bit of a hoarder) and was struck by some of what the publication had to say—a veritable peek inside the minds of major donors. There’s a clue right in the way they describe their mission (highlights are mine):
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In a recent article I gave you the “Holy Trinity” of fundraising success:
You, Because and Thanks.
Those are essential ingredients for any fundraising appeal.
Today I’m going to give you four more magic words:
Small, Immediate, Expert and Support.
Each of these packs a bigger punch than you might imagine, and tends to persuade folks on the fence to jump right off and land in your court.
Let’s take a closer look at how this works.
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I consider these three words the holy trinity of fundraising success.
I’ve written about these words before, and do so again as an important reminder. Because you’ve still got time to wrap them into your year-end fundraising appeal. And, if you do, I guarantee you’ll raise more money.
They are simple.
They are easy to remember.
They really work.
Plus, if you wrap them up with some emotional color, you’ve got an offer that can’t be refused.
Let’s take a look.
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Who doesn’t love a holiday?
The very word conjures up notions of celebration, warmth and love.
If you’re a donor-centered fundraising practitioner, you’d be a fool not to take advantage. Why not tap into pre-existing positive vibes to increase the chances your appeal will be warmly received?
After all, if you can channel something positive that’s more or less universally felt, this gives you a leg up. It puts your donors in a giving mood using familiar symbols and traditions.
Except when it doesn’t.
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Reality check.
What is your real goal with fundraising?
Think about this carefully.
Obviously (I hope), it’s not just to raise ‘money.’
Money is only as good as the purpose to which it’s applied.
So what’s fundraising for?
Have an answer?
Jot it down.
Okay… let’s get to it.
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Why and How to Invoke the Power of Thank You
My mother was known for having impeccable manners. At her memorial service, it seemed as if every other person who shared a memory talked about her manners. They did so not in a nitpicking way, but in a loving way. It seemed she always knew just the right thing to do to show her appreciation.
Maybe that’s why I love writing thank you notes. Seriously, it’s my favorite thing to do in all of fundraising. And it’s undoubtedly why, when I first heard Penelope Burk speak in 2001, it completely changed my approach to the practice of donor development.
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