Transactional Nonprofit Work vs. Transformational Donor-Led Progress

Transactional Nonprofit Work vs. Transformational Donor-Led Progress

Greg Warner of Market Smart writes a lot about the difference between “work” and “progress.” I appreciate the distinction, both professionally and personally. I think you can use this notion, so I’m going to recommend some of his articles to you and also suggest a way to extend this idea to your nonprofit fundraising.

Warner notes in Why You Should Never Get a Job and Go to Work: “work” is tedious and negative; “progress” is inspiring and positive.

This is about being intentional about where you’re going.

It’s somewhat about perception and desitnation, but I’d argue it’s largely about the journey.

Your journey. Your donor’s journey.

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Girl dips toes in the water

12 Top Tips to Build Community and Broaden Your Nonprofit Donor Base

Philanthropy should not just be about big checks.

Last week I shared some reasons not to eschew small gift fundraising. Today I’m following up with some tips for building and mobilizing your community to find, sustain and grow these gifts.

This is important, because a donor’s first gift is seldom their largest.  It’s a starting point.

The majority of your gifts will be small, but the majority of your income will come from a small group of major donors.

You have to grow this cadre of loyal, passionate philanthropists by building relationships with supporters over time.

The lion’s share of major gifts come from previously small gift donors.

A client I’m working with told me 50% of their major donors began with very small gifts.  How about tracking this for your organization? Sure, some major donors come in at the top. But I’ll bet you a majority start by dipping their toe in the water. How can you get folks more fully immersed?

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Event guests wearing masks

Nonprofit Event Fundraising Part 2: They’ll Never Forget How You Made Them Feel

In Part 1 we looked at establishing event goals and objectives; then determining if an event was the most efficient and effective way to achieve desired outcomes.

We recognized most events are less about actual monetary return on investment (ROI) than they are about return on engagement (ROE).

In other words, if you’re doing an event purely to raise money there are other more cost-effective fundraising strategies. However, events done right are an excellent awareness-raising, branding and donor cultivation tool. You just have to go into events fully cognizant of what success will look like, both from your organization’s and your donor’s perspectives.  Only armed with this understanding can you create events that will be worth your while.

Today we look at ways to make events – once you’ve decided to hold them – fulfill both your and your donors’ dreams.

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marathon event

Nonprofit Event Fundraising Part 1: What’s the Point?

Do you think of your nonprofit event as a “fund raiser” or a “donor cultivation experience?”

The simple, obvious answer, of course, is that a good event is both.

In practice, however, successful event fundraising – galas and sport events and auctions that are worth the effort — is not this simple.

So let me ask this question another way:

What is your number one goal with your special event?

Think about this carefully for a moment. There can be a lot of reasons, good and not-so-good, for embarking on this admittedly resource-intensive strategy.  Do your ends justify your means?

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Are you reading your major donors right?

Are You Reading Your Major Donors Correctly?

A year ago I had the opportunity to present a major gifts master class where Jay Love, Founder and President of Bloomerang (and a board member and major donor himself) offered his thoughts on major gifts development from the donor’s perspective.

SO important!

The more that you know, the less they’ll say “No!”

  • The more you know what floats your donor’s boat,,,
  • The more you know what other things compete for your donor’s attention (not just causes, but also career and family)…
  • The more you know how your donor prefers to communicate…
  • The more you know how your donor prefers to be wooed…
  • The more you know how your donor prefers to be recognized…

If you can’t show your major donor prospect you really know them, how can they trust you’ll be a good steward of their passionate philanthropic investment?

We all want to be known before we enter into a major engagement.

Which brings us to the crux of successful major donor development. Not surprisingly, it begins and ends with the same thing.

Can you guess what that might be?

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Thankful for Thanksgiving

Thanks(for)giving

Thankful for ThanksgivingThis Thursday folks in the United States will celebrate what I consider to be the social benefit sector holiday of the year: Thanksgiving!

Just think about what it means.  Literally, it’s a day for giving thanks for our blessings.

Who do you count among yours?

I know when we go around the table at my family Thanksgiving, saying what we’re grateful for this year, most folks respond with a people-based answer. Sure, they’re happy about the feast in front of them. But they’re most grateful for caring friends. For loving family. For being together and sharing the warmth of good company.

Who are you grateful to at your organization?

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woman holding man's hand for safety

4 Nonprofit Strategies to Build Donor Trust & Lasting Relationships

Trust is the foundation of all lasting relationships.

If you don’t build trust, or if somehow you manage to destroy it, you’re going to lose your donor.

Sadly, this happens more often than not.  By now you’re likely familiar with the stats on donor retention from the Fundraising Effectiveness Project.  Only 23% of first-time donors renew. Only 46% of all donors, new plus ongoing, renew.

If you want to improve on these retention rates (and you definitely can!), I’m going to suggest you develop a plan to build trust.

Trust is built not simply by what you say, but by what you do.  Not just once, but consistently over time.

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Skyrocketing

10 Strategies to Skyrocket Major Gift Fundraising

Skyrocketing“Begin at the beginning and go on till you come to the end; then stop.” So wrote Lewis Carroll in Alice in Wonderland.

It’s the same with major donor fundraising, except you don’t ever really stop.  You just start up again. You do follow a prescribed path, however.  And here’s what it looks like:

  1. Before
  2. Ground Floor
  3. Explore
  4. Back Door
  5. Adore
  6. Mentor
  7. Ask For
  8. Implore
  9. Rapport
  10. Report

If you do this correctly, it becomes a transformational process for the donor. They want to stay connected and engaged and invested.  Which is why you don’t stop.  You follow up with “Some More.”

But first…

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