Masked author

Secrets to Nonprofit Leadership – Pandemic Phase 3

Masked authorHas this really been going on this long?

Way back in March and April of 2020 I wrote a bunch of articles about crisis fundraising, donor communications in the time of corona and how to adapt your management and planning. Feel free to join me for a walk down memory lane here, herehere, herehere, here, here, here, and here.

Honestly, I’ve been continuing ever since then with as many helpful tips and concrete examples I could dream up and offer.

Today, I’d like to revisit something absolutely fundamental.

It’s not a tip or a tactic. It’s a modus operandi.

Eight months ago Joan Garry wrote True Leadership in the Time of Corona, an awesome piece I commend to you in full. At the time, we were  grappling with the first wave. Now, as we head into a long winter, the lessons from this article are worth revisiting.

As tempting as it may be to pretend everything will soon be ‘normal,’ that’s unlikely. And good leaders don’t bury their heads in the sand. They plan ahead for crisis contingencies.

Leaders ask the key questions:

  1. What if this happens?
  2. If it does, then what?
  3. And then?
  4. And then?
  5. And then?
  6. … until there are no more “and thens?” to ask.

I call this the Cassandra role.

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Chalkboard Menu

What to Put on Your Nonprofit Fundraising Plan Menu

A good fundraising strategic plan, like a menu, should be broken into component parts so it’s easy to wrap your brain around.

With a menu, it might be appetizers, meat entrees, seafood entrees, vegetarian entrees, sides and desserts.

With a fundraising plan, it tends to break down into strategies.

It might be annual giving, major gifts, legacy gifts, foundation grants, business sponsors, events and so forth.

Before you can get to determining your priority strategies, however, you need to do a mini fundraising audit.

When I begin working with a new nonprofit client, I always ask the same three questions.

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Master chef creation

Master Chef vs. Line Cook: How Do You Prepare Your Nonprofit Fundraising Plan?

I learned something over three decades ago that I’ve never forgotten.

When I learned this, it made me very happy.

You see, I was transitioning from an unhappy, short-lived career in law and wasn’t really sure about my next chapter.  Nonprofit work intrigued me, but… was it really a discipline or just something folks “winged?”  How would I know I could be successful?

There weren’t a lot of role models around at the time, and I really didn’t know any other fundraisers.  And there certainly were no articles to “google” online!

So, I enrolled in a week-long course offered by The Fundraising School, then led by founder Hank Rosso (who I call the “Daddy of Fundraising), which is now part of the Lily School of Philanthropy at Indiana University.

And my eyes were opened to the very nature of fundraising. And the essential pre-conditions for fundraising success.

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REVEALED: Best Strategic Advice to Raise Money for Your Nonprofit, Crisis or Not

2020-05-31 16.07.25Is there a best way to raise money?

That question is really at the heart of what most nonprofits want to know.

And recently I was reminded of this when asked a question for a Virtual Summit for Nonprofit Changemakers in which I’m participating in the early Fall. [There will be a ton of useful content presented in this online conference – by 20 of well-respected experts over two days – so please check it out.]

Here’s what I was asked:

What is the best advice you can give to a fundraiser… and does it hold true in times of crisis?

I thought about this long and hard. Because I’ve lots and lots of advice!

But… my best advice?  Hmmn…

And then it came to me.

I recalled a favorite quote.

“If I had an hour to solve a problem I’d spend fifty-five minutes thinking about the problem and five minutes thinking about the solution.”

— Albert Einstein

That’s the advice!

You see, one can’t really pick a best fundraising strategy without first fully describing the reason money is not already flowing in. In other words…

You must identify and define your problem before attempting to solve it.

The time you spend doing so will be well spent. And when it comes to fundraising, worth its weight in gold.

I like to go through an iterative process of asking why, why, why, why…. until I’ve exhausted every question. It looks something like this:

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Two bears wearing face coverings

10 Top Nonprofit Strategies to Get Through this Crisis

The times we’re in are extraordinary, and ‘business as usual’ isn’t.  Having strong coping skills today are truly important. As is being more thoughtful and strategic than usual, because you can’t rely on the ‘normal’ playbook.

I recently happened on a thoughtful article I want to share from the University of Colorado, Something for Everyone: 25 Tips to Get Through Your Day. I’ve selected what I believe are the Top Ten Tips for nonprofits.

Use these tips to help you make the most of this time into which we’ve been thrust. See if you find anything that speaks to you. Apply to both your personal and professional life to the extent you can. I’m quoting from the author in the highlighted segments, and following with a number of targeted fundraising and donor communication strategies you may want to consider.

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Grateful Claire photo

No-Nonsense Strategies for Nonprofit Crisis Fundraising

Balance. That should be your ‘today mantra.’

I’m talking about balancing self-love with donor-love.

You can’t help others unless you first take care of yourself.

This is really a truism you should carry with you throughout your life. But it’s never been truer than the times in which we’re currently living.

At the bottom of this article, I’m going to offer you some ‘don’t panic’ self-care strategies.

Since, however, you primarily look to me for fundraising advice, let’s begin with some specific strategies to try right NOW.

FIRST: Take Care of Your Donors

Donor at home under blanketConnect, Connect, Connect – with Everyone!

Talk to your donors about how they’re doing. It’s always been good practice to stay in touch with your supporters.  In fact, the numero uno reason donors stop giving is due to your poor communication with them. So use this time as your reason to – finally — get your donor love and loyalty plan off your back burner!

Take this opportunity to connect with folks with sensitivity and empathy. Show you care about them. As people, not just donors. Let them know you’ve no idea how this pandemic may be affecting them, personally and professionally. Listen and empathize with what they tell you. Depending on what your organization does, you may even be able to help them. At least put out an offer of help, and a listening ear, should they need you in the coming weeks and months. Then – as appropriate — share with them the situation for your organization and those who rely on your programs and services.

NEXT: Take Care of Your Mission with Specific Strategies to Try Right Now

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