Accountability: One Big Secret to Reach Your Fundraising Goals
I’ve long advocated for incorporating accountability into nonprofit job descriptions if you hope to get, and measure, results. Without accountability, tasks have a serious likelihood of slipping to the back burner; then off the stove entirely.
Procrastination is just a human trait.
We tell ourselves we’ll clean out the garage this weekend. But no one makes us do it. So the weekend comes and goes without anything happening.
We make a new year’s resolution to exercise more. We even join a gym. We attend a couple of times, but no one is tracking our progress on the elliptical machine. We fall back into our previous habits and, before we know it, we’ve stopped going.
We plan to get out of the office and visit a donor at least three times a week, but no one really pays attention to our schedule – after all, we’re grown-up professionals! – and it’s easy to get distracted by emails, meetings, and a host of other tasks.
I could go on with a zillion examples. You probably can too. Why? Because human beings are wired this way. We get distracted. We procrastinate. We give in to habits that may not serve us well. And we’ve been doing it for centuries. It even has a Greek name: Akrasia.
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The recent Equifax hack has millions of people worrying about the security of their personal data. While this was a particularly egregious and dramatic attack, it’s certainly not the only one. And nonprofits are not immune. Which is why I asked an expert for advice as to what nonprofits can do to protect themselves and their donors. Ged Mackey is Chief Technology and Security Officer of MobileCause. He told me about a problem I’d never heard of called “Card Testing.” Here’s what he had to say.