Man reading book to kids

Donor-Centered Storytelling Boosts Fundraising. Period.

Donors are always a bit nervous about their investment in your nonprofit.  More than anything, they want to know what their hard-earned money is accomplishing!

Bloomerang found that 8% of donors failed to renew their giving specifically because they weren’t sure what their gifts accomplished.

THIS SHOULD NEVER HAPPEN!

If you want more gifts, you must give them.

And in this article we’ll look at why stories can be the perfect donor gift!

For a lot of nonprofit insiders, this is a paradigm shift. Think about it.  I’m asking you to go from focusing on asking to focusing on giving.

Another way to consider this is to shift from focusing on selling to focusing on helping.

Details
Light bulb on chalkboard

How to Modernize Your Nonprofit Marketing and Fundraising

In Part 1 of this two-part series I reviewed the ways nonprofit marketing and fundraising have significantly changed in recent years, and what this means for your ability to succeed in raising awareness and money.

I talked about how easy it is for leaders to blame staff, and vice-versa. It’s also easy to get sidetracked, because we’re operating in something of a Wild West frontier.  And no one really is clear on the rules of the game.

Within the current zeitgeist, the job of the development professional becomes critical.  Your organization needs you to lead.  They need you to be an expert strategist, even if they don’t always know this.

If you’re just put into a corner and told to “go forth and raise money” or “go forth and make our name known,” you’re in for a bumpy ride. But you have the power to smooth the way!

Details
user tester

Create 5 Donor Experiences to Boost Online Fundraising

How do you create loyal donors? By creating satisfying engagement and amazing experiences.

At. Every. Step. Of…

The. Donor. Journey.

This is the trek you facilitate.  You’re a bit of a Donor Sherpa.  The way you lead will impact whether, and how long, donors will follow. Every step of the journey is important.

How carefully are you thinking through each step?

No matter what you do, the steps exist.  Your donor has to step through them. Forwards or backwards. Upwards or downwards.

Ascertain what these steps look like for your organization’s donors. Are they leading folks onward and upward? Or are they forbidding, dangerous and inherently unenticing? Honestly assess whether the journey is one that is donor-centered. Or one that is all about you, your convenience and your needs.

Before we get started with the creation of five donor experiences to boost online fundraising, I’d like you to being with one “to do.”

Details
Painting of baby in fetal position

Last-Minute Strategies to Boost Year-End Fundraising

Do you have that year-end feeling? You know, the one many fundraisers get around this time of year?

Kind of frenetic? Anxious? Stressed?

You’re not alone.

The average nonprofit receives 30% of all donations in December. And 12% arrive in the last three days of the year!  So, yeah, it’s really busy.  And a lot is on the line.

I was talking with one of my clients, who apologized for acting so frantic and rushed.  She said:

“Do you remember having that feeling? Did you get it when you used to work in the trenches? That worry that maybe you won’t hit your numbers? That people won’t give as much as they gave last year? That some of your major donors won’t renew. That maybe you’re not sending enough emails? That you’ll wake up on January 1st and be in BIG trouble?”

Oh, yeah. That feeling…

Of course I’ve felt it!  But over the years I’ve learned a few tricks to help overcome that feeling.

Details
Painting of three eyes

Boost Nonprofit Marketing Results: Message, Time, Place

As year-end approaches, you want to consider leveraging your message across channels. You also want to tailor your message to meet the needs of different target constituencies.

One-size-fits-all messaging seldom works as well as segmented messaging.  The former is all about you, your convenience and your needs.  The latter is about your constituent’s needs.

Successful fundraising and marketing is customer- and donor-centered.

Is your year-end strategy setting you up for success? Are you truly putting your best foot forward?

If you’re not inside your constituents’ heads, you need to get in there! To be constituent-centered requires you to (1) talk to the right people,  (2) with the right message, (3) at the right time and place. Recently, I enjoyed a post on precisely this subject. I share it with you here, and if you’re not yet hip to the Marketoonist, allow me to introduce you.

Details
Humanitarian aid

Using Visuals to Enhance Nonprofit Marketing & Fundraising

Is your nonprofit using Instagram yet? Pinterest?

I’m going to suggest you give it some serious consideration.

Why?

We live in the age of information overload. A wealth of information creates a scarcity of attention and thus a need to efficiently allocate attention.

Visual to the rescue!

Visual is a huge trend in marketing, using the power of digital to communicate your message and stay within the diminishing attention span of today’s online readers –8 seconds (one second less than the attention span of a goldfish).

Glub, glub.

If human minds are adapting to information overload this way (to multitask, prioritize, and consume quickly and efficiently), it makes sense for your nonprofit to adapt as well.

Otherwise, you’ll work really hard to put messages out there – that no one will read.

Want to stop working just hard and start working smart?

Details
Reading on Laptop - How to Improve Your Nonprofit Newsletter

How to Improve Your Nonprofit Newsletter

Does your nonprofit have an email newsletter?

I’d rather see you rock a blog, but let’s talk a bit about your newsletter. Since you already have one, you may as well make it better.

Otherwise, what’s the point?

[BTW: If you don’t have an e-newsletter, go read the article above about creating and rocking a blog. Also read this. A blog can serve the purpose of an e-newsletter, and do so in a more donor-centric, user-friendly fashion. IMHO]

Okay. Back to improving your newsletter.

The real point of a newsletter is to stay top of mind with your supporters.

Why?

Because you want to keep them, of course!

Just like with any relationship, if the only time someone hears from you is when you want something from them, they’re not likely to stick around.

You need to woo them.

What Newsletters are For

Details