The World is Changing

Coronovirus Fundraising: Steal these Ideas!

Now more than ever you must, must, must invest in your fundraising efforts.

Rather than spending time worrying – panicking? – why not turn your mind towards positive things?  Like creative ways to invite others to help keep your mission afloat?

In my post earlier this week, I shared some ingenious ideas implemented by other nonprofits  — all so you can resourcefully borrow their ideas. I will keep sharing, because that’s how we learn. And… that’s what Clairification School is for, right? [If you’re not yet enrolled, there’s no better time than the present!]

It’s a blank slate now when it comes to fundraising. Yes, use tried-and-true principles of donor-centered fundraising. But don’t be tone deaf to the unprecedented times we are in.

Coronavirus is all folks are thinking about right now. Even while they try not to think about it.

Stay relevant, or prepare to be ignored.

You can help people!

Here’s the deal.

I’ve never in my lifetime heard so many people asking: “what can I do to be of service?” 

Charities have the opportunity to answer this question.

Living in a pandemic sucks, but you’d be remiss if you didn’t avail yourself of this opportunity to (1) keep your mission, and those who rely on you, afloat, and (2) help would-be helpers feel helpful!

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hiking journey

6 Steps to Fuel Your Major Gift Journey

hiking journeyThe major gift journey is a synergistic one. You see, it’s both your journey and your donor’s journey.

If you want to follow along the most direct pathway to sustainable philanthropy, you’ll want to consider the two-fold nature of the expeditious endeavor known as major gift fundraising. Or, as I prefer to call it, passionate philanthropy.

First understand it’s not just about the money.  It’s every bit as much about the experience.

If you make the experience a joyful one for your prospect, they’ll become your donor. If you continue to make the experience joyful for your donor, they’ll continue as your donor.

Strive to become your donor’s favorite philanthropic journey guide, and they’ll come back to you time and again to find meaning, purpose and happiness.

Major gift fundraisers, essentially, are in the happiness delivery business.

I cover this (1) business, and the (2) donor journey toward joy, in great detail in my online course, Winning Major Gift Fundraising Strategies. Please sign up for it, or get on the waiting list if the course is currently full. Meanwhile, let’s take a look at the 6 steps you must take to build and sustain a winning major gifts program.

Expeditious Steps to Fuel Your Pathway to Passionate Philanthropy

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Fundraising Do's & Don'ts logo

Fundraising Don’ts vs. Do’s: Donate Landing Page + Form

Fundraising Do's & Don'ts logoI’m continuing with my increasingly popular “Do’s vs. Don’ts” feature which I began last spring.  I promised whenever something arrives in my mailbox that seems a good ‘teaching opportunity,’ I would share it with you. I hope you find this example useful for all your online fundraising campaigns!

Today’s teaching example is a donation landing page (where you land when you click “donate” from the Main Menu) and donation form (the part a donor fills out once they click through from your landing page).

Too often, fundraising staff leave these aspects of their campaign completely up to IT, website or marketing staff.  It’s a shame, because these campaign elements can make or break you.  Everything you’ve carefully crafted will be for naught if the landing page and form are in any way off-putting or daunting to complete.

I came across this example in an effort to make a memorial donation honoring someone who had worked at this nonprofit. We’re going to evaluate every element methodically.

I’ll ask you some questions.

  1. Would you click through from that landing page to learn more or to donate?
  2. If yes, why?
  3. If no, why?
  4. What looks good about it?
  5. What looks not so good?
  6. Would it inspire you to give?
  7. If so, why?
  8. If not, why not?

First, I’d like you to think about your answers and jot them down.

Really take the time to notice what you like and don’t like.

I promise you’ll learn a lot more this way.

Second, I’ll tell you what I think.

Let’s begin!

DONATION LANDING PAGE

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Fundraising Do's & Don'ts logo

Fundraising Don’ts vs. Do’s: Giving Tuesday Email +Donation Landing Page

Fundraising Do's & Don'ts logoIt’s not too late to use these tips to help with your year-end fundraising.

This new “Do’s vs. Don’ts” feature is popular, so I thought I’d share another one that seems like a good ‘teaching opportunity.’ It’s a twofer, as I’ll discuss both the appeal and the donation landing page to which it takes folks — should they be inspired to click through.

Please note: Sometimes I can’t omit the name of the charity in the examples I use. Please know I’m coming from a place of love, and don’t mean to shame anyone. As with almost anything you can think of, there’s good AND bad in the examples I share. We learn both from mistakes and stellar efforts. Our own, and others.  Kudos to all who put things out there and make an effort. The only way you learn is by trying. Believe me, I’ve sent out some real clunkers in my time as a development director! If I ever use you as an example, and you disagree or want to clarify, feel free to contact me directly.

Okay. Let’s move on.

We’re going to evaluate every element methodically.

I’ll ask you some questions.

  1. Would you open that email?
  2. If yes, why?
  3. If no, why?
  4. What looks good about it?
  5. What looks not so good?
  6. Would it inspire you to give?
  7. If so, why?
  8. If not, why not?

First, I’d like you to think about your answers and jot them down.

Second, I’ll tell you what I think.

Let’s begin!

Do you think this email is a “Do” or a “Don’t?”

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Fundraising Do's & Don'ts logo

Fundraising Don’ts vs. Do’s: Year-End Donor Retention Email

Fundraising Do's & Don'ts logoI’m continuing with my occasional “Do’s vs. Don’ts” feature which I began last spring.  I promised whenever something arrives in my mailbox that seems a good ‘teaching opportunity,’ I would share it with you. I hope you find this timely example useful for your year-end fundraising ‘clean-up!’

Clean-up?  Yes. That’s exactly what I want you to do right now.

Get. Everything. In. Order.

Tie up loose ends so you assure nothing slips through the cracks before the calendar year closes.

Take a look at all your sources of support last year.

Who’s given this year already?  Who hasn’t?

Important: Don’t let any of last year’s donors lapse!

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scrabble tiles: fake news

FAKE Nonprofit News: 6 Fundraising Untruths

scrabble tiles: fake newsThere’s a lot about fundraising folks take for granted. And not in a good way. Because… much of it is untrue!

In fact, if you, your executive director, your board members or anyone else where you work subscribes to these fictions you’ll be in for a lot of pain and suffering. You won’t raise near the money you could otherwise raise. And you won’t enjoy your work.

But there’s a fix!

Previously I wrote about certain self-evident fundraising truths. Truths you want to hold close to become a fruitful philanthropy facilitator.  The problem? These tenets I call truths are too often not apparent at all.

Why?

A disinformation campaign is unconsciously being waged by leaders who:

  • Don’t understand how fundraising works.
  • Don’t understand pre-conditions must be in place in order for fundraising to flourish.
  • Don’t want to understand because then they’d have to step up to the plate and do things that make them feel uncomfortable.

Oh, dear. Guess what?

Like anything else worth doing, fundraising must be done well to succeed.

You get out of it what you put into it. And… the truth shall set you free!

If you believe any of the following untruths, your fundraising program is in jeopardy. And so is your mission. Let’s break these down.

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colorful socks

3 Ways to Knock Your Donors’ Socks Off This December

colorful socksFor fundraisers, December is a marathon of appeals, posts, thank-yous, events, and all the other tasks associated with the busiest month of the fundraising year. For donors, it’s equally chaotic. Family, friends, work, holiday planning, and parties crowd their schedules. Advertisements clog up their email inboxes and news feeds. They receive multiple appeals from multiple nonprofits looking to capitalize on holiday generosity.

What can you do to stand out from the crowd?

Well, we have a few suggestions, and all of them boil down to one thing:

Make your donors feel amazing about supporting you!

Here’s how — with some specific suggestions.

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Thanksgiving table

Not all Holiday Fundraising is Created Equal

Thanksgiving tableWho doesn’t love a holiday?

The very word conjures up notions of celebration, warmth and love.

If you’re a donor-centered fundraising practitioner, you’d be a fool not to take advantage.

Why not tap into pre-existing positive vibes to increase the chances your appeal will be warmly received?

After all, if you can channel something positive that’s more or less universally felt, this gives you a leg up.

It puts your donors in a giving mood using familiar symbols and traditions.

Except when it doesn’t.

A true holiday fundraising story

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Title slide

5 Ways Mobile Bidding Can Help You Raise More Revenue

Title slideWhen planning a charity auction, there are several moving parts to keep track of: your venue, item procurement, guest registration, guest management, and more. Whether you’re running a silent auction or a live event, these moving parts are important and need to be carefully monitored.

So, how can you best oversee the planning process and the event itself?

Mobile bidding and auction software has grown in popularity among charity auction events. With this software, you can streamline your event planning process from start to finish and make it easier for people to bid. But before we dive into the specifics, let’s define mobile bidding.

What is mobile bidding?

Mobile bidding is a paperless bidding method that allows guests to place bids straight from their phones. The software simplifies all aspects of your live and silent auctions, your event planning and management, ticketing, and other needs. It can add engagement to the event as well.

There are many ways mobile bidding can help boost your revenue and streamline everything at your charity auction. In this article, we’ll focus on the following areas where that can happen:

  1. Item Procurement
  2. Guest Experience
  3. Competition
  4. Participants
  5. Analytics

Are you ready to take a closer look at the ways mobile bidding can help you reach your fundraising goals? Let’s get started!

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Walkathon participants

8 Secrets to Keeping New ‘Third Party’ Donors

By now you undoubtedly know you’re losing too many first-time donors.

In fact, the most recent Fundraising Effectiveness Project report shows you’re losing an average of 68% of these folks!

Today I want to talk about a subset of new donors who don’t renew.  They’re called “third party donors,” and they come to you through a variety of portals:

  1. Guests of event ticket buyers
  2. Online auction purchasers
  3. Donors who give to friends’ P2P fundraising pages
  4. Donors who give to crowdfunding campaigns sent to them via a friend
  5. Donors who make tribute gifts in honor or memory of a friend or loved one

The good folks at Classy know most nonprofits are not doing a good job cultivating donors who come to them through third parties, so they’ve prepared The Guide to Courting Third Party Donors. You can download it for free (40 pages), but let me give you the highlights – along with some of my own thoughts.

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