Do you want more major donors?
You can have them!
Today we’re going to look at a great tool for building those important relationships with top prospects over time.
And we all know that is what will result in the big gift.
You know how important it is to put a plan in place to build relationships, right?
It’s super-de-duper important if you want to secure major gifts.
I’m talking about “Moves Management.”
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“If done correctly, I would say the most donor-centric thing a fundraiser can do is ask a donor for a gift. Why? Because you are allowing the donor to change the world. You can’t get more donor-centric than that.”
— Jeff Schreifels, Veritus Group
Jeff made the comment above in response to an article by Roger Craver on the Agitator blog: Donor-Centric or Faux Donor-Centric? Check the Plumbing. It has a terrific checklist of ways to tell whether or not your organization is donor-centric (I’ve summarized the list at the bottom of this article).
Everything on the list applies to donors of all stripes. If you’re going to do major gift fundraising (and you really, truly should because 88% of dollars raised comes from 12% of donors), these tips apply in SPADES.
Jeff was offering the ultimate donor-centric item to add to this checklist, and I could not agree more.
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I wish I had a dime for every time a nonprofit board or staff member told me “We’re the best kept secret in town; if people knew what we do, they’d give to support us.”
If I had all those dimes, I could make a nice contribution to your cause. That is, if…
You see, merely “building awareness” will not ipso facto raise more money for your cause.
Just because I care about something, and somehow learn you are involved in doing something about that thing, doesn’t mean I’m going to support you financially.
Why should I? There are a lot of good causes out there, and making a decision to invest in you is something I need to act on.
I’m busy. I’m overloaded with information. And inertia is just too powerful a force.
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I recently happened on an article by Otis Fulton and Katrina VanHuss of Turnkey, Trump Buyer’s Remorse? Not Likely…. It relates to one of Robert Cialdini’s principles of influence and persuasion: “commitment and consistency.”
The main point is this:
Because we are wired to want to be consistent.
That to which we commit becomes congruent with our self image.
What does this mean for you as a fundraiser?
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Donors are always a bit nervous about their investment in your nonprofit. More than anything, they want to know what their hard-earned money is accomplishing!
Bloomerang found that 8% of donors failed to renew their giving specifically because they weren’t sure what their gifts accomplished.
THIS SHOULD NEVER HAPPEN!
If you want more gifts, you must give them.
And in this article we’ll look at why stories can be the perfect donor gift!
For a lot of nonprofit insiders, this is a paradigm shift. Think about it. I’m asking you to go from focusing on asking to focusing on giving.
Another way to consider this is to shift from focusing on selling to focusing on helping.
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In Part 1 of this two-part series I reviewed the ways nonprofit marketing and fundraising have significantly changed in recent years, and what this means for your ability to succeed in raising awareness and money.
I talked about how easy it is for leaders to blame staff, and vice-versa. It’s also easy to get sidetracked, because we’re operating in something of a Wild West frontier. And no one really is clear on the rules of the game.
Within the current zeitgeist, the job of the development professional becomes critical. Your organization needs you to lead. They need you to be an expert strategist, even if they don’t always know this.
If you’re just put into a corner and told to “go forth and raise money” or “go forth and make our name known,” you’re in for a bumpy ride. But you have the power to smooth the way!
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There’s something killing your nonprofit’s marketing and fundraising.
Corrupting. Sullying. Debasing. Adulterating.
Yup, yup, yup, yup.
A silent killer. Insidious.
Know what it is?
I’ve crafted a two-part series of articles to tell you not just what it is, but also how to stop it from happening.
Before I tell you, think about this for a moment.
What’s holding you back?
Why aren’t you able to be more effective when it comes to raising both awareness and money?
I know you try. A lot.
But the progress just seems so incremental. Or, even worse, non-existent.
What’s the deal?
I’m going to give you both an answer, and a solution. But first…
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How do you create loyal donors? By creating satisfying engagement and amazing experiences.
At. Every. Step. Of…
The. Donor. Journey.
This is the trek you facilitate. You’re a bit of a Donor Sherpa. The way you lead will impact whether, and how long, donors will follow. Every step of the journey is important.
How carefully are you thinking through each step?
No matter what you do, the steps exist. Your donor has to step through them. Forwards or backwards. Upwards or downwards.
Ascertain what these steps look like for your organization’s donors. Are they leading folks onward and upward? Or are they forbidding, dangerous and inherently unenticing? Honestly assess whether the journey is one that is donor-centered. Or one that is all about you, your convenience and your needs.
Before we get started with the creation of five donor experiences to boost online fundraising, I’d like you to being with one “to do.”
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If a monthly giving program is not one of your key strategic annual fundraising strategies, this is the year you should add it to your development work plan.
Why?
It’s your secret to being sustainable, short-and long-term. Because recurring donors give more and stay more loyal over time.
These donors can become a reliable source of predictable annual revenue that minimizes stress and uncertainty.
This is something you should seriously consider, don’t you think?
And it’s really not rocket science. It’s something you can and should do. And I’m about to give you a step-by-step process to help you maximize your annual contribution revenues.
Should you have any doubt that this will yield impressive results, take a look at
DetailsRecognition. Appreciation. Acknowledgment. Gratitude.
Psychologists, sociologists, philosophers, economists and historians have often studied and documented this phenomenon. It’s part of our quest for meaning and connection.
I like the way
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