user tester

Create 5 Donor Experiences to Boost Online Fundraising

How do you create loyal donors? By creating satisfying engagement and amazing experiences.

At. Every. Step. Of…

The. Donor. Journey.

This is the trek you facilitate.  You’re a bit of a Donor Sherpa.  The way you lead will impact whether, and how long, donors will follow. Every step of the journey is important.

How carefully are you thinking through each step?

No matter what you do, the steps exist.  Your donor has to step through them. Forwards or backwards. Upwards or downwards.

Ascertain what these steps look like for your organization’s donors. Are they leading folks onward and upward? Or are they forbidding, dangerous and inherently unenticing? Honestly assess whether the journey is one that is donor-centered. Or one that is all about you, your convenience and your needs.

Before we get started with the creation of five donor experiences to boost online fundraising, I’d like you to being with one “to do.”

Details
1 CommentOnline Fundraising
Girl dips toes in the water

12 Top Tips to Build Community and Broaden Your Nonprofit Donor Base

Philanthropy should not just be about big checks.

Last week I shared some reasons not to eschew small gift fundraising. Today I’m following up with some tips for building and mobilizing your community to find, sustain and grow these gifts.

This is important, because a donor’s first gift is seldom their largest.  It’s a starting point.

The majority of your gifts will be small, but the majority of your income will come from a small group of major donors.

You have to grow this cadre of loyal, passionate philanthropists by building relationships with supporters over time.

The lion’s share of major gifts come from previously small gift donors.

A client I’m working with told me 50% of their major donors began with very small gifts.  How about tracking this for your organization? Sure, some major donors come in at the top. But I’ll bet you a majority start by dipping their toe in the water. How can you get folks more fully immersed?

Details
6 CommentsStrategy & Management
Painting of three eyes

Boost Nonprofit Marketing Results: Message, Time, Place

As year-end approaches, you want to consider leveraging your message across channels. You also want to tailor your message to meet the needs of different target constituencies.

One-size-fits-all messaging seldom works as well as segmented messaging.  The former is all about you, your convenience and your needs.  The latter is about your constituent’s needs.

Successful fundraising and marketing is customer- and donor-centered.

Is your year-end strategy setting you up for success? Are you truly putting your best foot forward?

If you’re not inside your constituents’ heads, you need to get in there! To be constituent-centered requires you to (1) talk to the right people,  (2) with the right message, (3) at the right time and place. Recently, I enjoyed a post on precisely this subject. I share it with you here, and if you’re not yet hip to the Marketoonist, allow me to introduce you.

Details
Leave a commentContent Marketing
Apps on iPhone

An APPealing Strategy to Raise More Money for Your Nonprofit

Today we’re going to think outside the box.

I’m going to suggest your nonprofit consider creating an app.

Yes, one of those things people buy at the app store.

Lest you think I’m crazy, this is an idea I’ve been noodling around for some time now.

And I think its time may finally have come!

Okay, maybe not 100%.

But there’s something to be said for the mobile, app-based experience.

Not just for retail giants, but for social benefit causes too.

Personal APPocalypse

The idea began to glimmer for me

Details
3 CommentsOnline Fundraising
Humanitarian aid

Using Visuals to Enhance Nonprofit Marketing & Fundraising

Is your nonprofit using Instagram yet? Pinterest?

I’m going to suggest you give it some serious consideration.

Why?

We live in the age of information overload. A wealth of information creates a scarcity of attention and thus a need to efficiently allocate attention.

Visual to the rescue!

Visual is a huge trend in marketing, using the power of digital to communicate your message and stay within the diminishing attention span of today’s online readers –8 seconds (one second less than the attention span of a goldfish).

Glub, glub.

If human minds are adapting to information overload this way (to multitask, prioritize, and consume quickly and efficiently), it makes sense for your nonprofit to adapt as well.

Otherwise, you’ll work really hard to put messages out there – that no one will read.

Want to stop working just hard and start working smart?

Details
1 CommentContent Marketing
Reading on Laptop - How to Improve Your Nonprofit Newsletter

How to Improve Your Nonprofit Newsletter

Does your nonprofit have an email newsletter?

I’d rather see you rock a blog, but let’s talk a bit about your newsletter. Since you already have one, you may as well make it better.

Otherwise, what’s the point?

[BTW: If you don’t have an e-newsletter, go read the article above about creating and rocking a blog. Also read this. A blog can serve the purpose of an e-newsletter, and do so in a more donor-centric, user-friendly fashion. IMHO]

Okay. Back to improving your newsletter.

The real point of a newsletter is to stay top of mind with your supporters.

Why?

Because you want to keep them, of course!

Just like with any relationship, if the only time someone hears from you is when you want something from them, they’re not likely to stick around.

You need to woo them.

What Newsletters are For

Details
2 CommentsContent Marketing
Cinderalla and Step Sisters

Is Fundraising Cinderella to Your Nonprofit Marketing Communications?

Cinderalla and Step SistersToo often ‘Fundraising’ is made to sit in the corner while her step-sisters, ‘Content Marketing’ and ‘Online Communications’, get busy dressing up for the ball.

Poor ‘Fundraising.’

Her step-mother and step-sisters think raising awareness is more important than raising money.

They think all they have to do is look pretty, and they’ll naturally get chosen. Nobody wants to be bothered to include Cinderella (aka Fundraising) in the planning.  After all, she’s “dirty.”

Is Fundraising Your Nonprofit’s Dirty Step-Sister?

Details
4 CommentsContent Marketing