The art of online communication and fundraising

Essential Strategies to Succeed with Online Fundraising Campaigns-Pt.1

I’ve written a lot over the past several years about why mastering online social fundraising is critical to nonprofit success (e.g., here and here, just as starters).

A bit later in this article I’ll give you a link to a mini-guide for nonprofit online social fundraising. It really boils down to taking charge of the “customer experience” — which is a huge meme du jour in the for-profit world today.

If you need to persuade someone about why this is important, you can read up about how the digital revolution has changed the way people are influenced to give in Penelope Burk’s Cygnus Research studies from the past several years. Here are some of the indisputable truths:

I could go on and on about the why, but I’m going to assume if you’re reading this article you’re already sold.  You know you need to do this better than you’re doing it now.  You’re just not sure how.

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Fundraising Silent Auctions: The Good, the Bad, the Ugly, the Easy

Got a silent auction coming up?

After our recent article (Charity Auctions: Providing a Better Donor Experience), I got a number of questions from folks who’d had negative experiences.

These weren’t just poor donor experiences. They were also real drags on staff.

And I feel your pain.

Sadly, I’ve been there.

I’ve worked these painful events. And I’ve been a bidder at them.

Silent auctions are a bit like the story of the little girl with the curl in the middle of her forehead:

When they are good they are very, very good; when they are bad they are horrid.

The Good

Silent auctions can be a great way to both increase event revenue and entertain your guests.

Don’t rule out the importance of the latter.

The very best events I’ve witnessed are those where

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A heartfelt story to tell

5 Guaranteed Ways to Raise Money Through Storytelling

Storytelling today is ‘hot.’

And why not?  It’s the fundamental human activity – we even talk to ourselves!

We tell ourselves stories all the time to inspire, goad, cheerlead and persuade.

“I’ve been knocked down, but I’ll pick myself up.”

“This cake will be even better than my mother-in-law’s.”

“The deck seems stacked against me, but I’m going to fight; I’m going to win.”

“Tomorrow will be a better day.”

Storytelling is something people naturally gravitate to. We’re wired that way.

Stories connect the dots.

They are the connective tissue that turns otherwise random acts into important sequences. Stories invite us in. When we add our own imagination, stories begin to acquire personal relevance.

Does this sound like something that might be useful for your content marketing strategy?

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5 Proven Content Strategies to Convert More Nonprofit Customers to Donors

Your nonprofit has a variety of different constituencies. You need to devise communication strategies that connect with all of them.

Because, guess what?

All of your ‘customers’ are potential donors.

Which is why you should take mastery of nonprofit content marketing seriously.  It’s not something you should simply delegate to marketing staff.

They need your input. And you need theirs.

Let’s consider your different nonprofit ‘customers’ for a moment.

They begin with actual users of your services… then range to volunteers… social media followers and advocates… community leaders with whom you interact… and philanthropic donors. Then there are your most likely potential ‘customers’ in all of these categories, including

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5 Simple Ways to Use Video for Peer-to-Peer Fundraising

Video marketing is taking over the world, and for good reason. Compelling videos are the best way to connect with your audience no matter where they are or what device they’re on.

For nonprofit organizations, video provides the opportunity to strengthen donor engagement and outreach across channels, especially through social networks where the medium continues to grow in popularity.

So how does video relate to peer-to-peer fundraising?

It’s all about getting people involved!

In order to get people passionate about raising money from their personal networks on behalf of your cause you have to show them why they should care.

Video is the perfect platform to help you do just that—in fact, 60% of people prefer watching a video to reading text. And it doesn’t have to be complicated.

Here are 5 simple video ideas your organization can use to encourage more participation and donations for your next peer-to-peer fundraising campaign.

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When you open the door, the future looks brighter

When Opportunity Knocks, Open the Door: Donor Acquisition 2017

No nonprofit can afford to be an island.

As tempting as it may be to stay in your comfort zone, wearing blinders that enable you to forge straight ahead without noticing what’s going on around you, this is a dangerous practice.

Because sometimes the landscape changes dramatically.  And when it does, your nonprofit could get left behind. Unless you’re paying close attention.

This happens, for instance, when emergencies arise. Earthquakes. Hurricanes. Floods. Drought. There have been years I’ve had donors tell me “This year we’re giving all our extra resources to respond to… Hurricane Katrina… Haiti relief… the Fukushima disaster… anti-hate organizations… and so forth.”

In the face of such natural human impulses, what can you do?

When things outside your nonprofit’s doors portend impact for your ability to fulfill your mission, you need to be prepared.

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Use the 'Seven is Heaven' priorities on your pathway to passionate philanthropy in 2017 - and beyond!

7 Powerful Nonprofit Opportunities: Your Path to Success in 2017 (Pt.1)

Last year if you followed me, I gave you 5 priorities for success in 2016. I called them “Dive the Five.”  This year, I’ve expanded my thinking a bit. ‘SEVEN IS HEAVEN.’ Create Compelling Annual Giving Offers Master Integrated On Social Fundraising Master Major & Legacy Giving Master Donor Retention Master Donor-Centered Content Marketing Embrace…

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Are you reading your major donors right?

Are You Reading Your Major Donors Right?

Last year I had the opportunity to present a major gifts master class where Jay Love, Founder and President of Bloomerang (and a board member and major donor himself) offered his thoughts on major gifts development from the donor’s perspective.

Since I’m constantly encouraging you to come at donor development from a donor-centered perspective, I want to share his viewpoint with you.

Not surprisingly, major donor development begins and ends with the same thing.

Can you guess what that might be?

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