world-in-hands-300x199.jpg

Plan a Donor-Centered #GivingTuesday Next Year. Start Now.

How did your #GivingTuesday go? I’m hoping it was a great success from your perspective, but what about your donor’s perspective? What can you do to assure your donors feel like the heroes they are for making your mission possible?

Right off the bat, make sure you have a robust gratitude program in place. Thank them. Then thank them again. All through the year. The more consistently you practice gratitude, the better. If you don’t have a documented donor acknowledgment program in place, now’s the time to begin.

Whatever you do, don’t just stuff your “#GivingTuesday donors into your database, send out automated receipts, smack your lips and count up the results to report to your board. Really, truly make sure these folks feel thanked for having done something selfless and special.

Then, next year…

Details
Mail-email-300x250.jpg

Here's How Often You Should Mail to Your Donors

I decided to write this post due to the number of times nonprofits ask me “How often should we mail to our donors?” The corollary question is “How often can we ask people to give?”

The answer?

Well… if there was one quick answer I wouldn’t have needed to write a whole article. I’d just have given you a headline with a definitive response!

I know you want a definite answer.

And I could give you one. But it wouldn’t be the truth. Because the truth is different for every nonprofit. And the truth will even be different for your nonprofit at different points in your life cycle.

There are two definitive things I can tell you:

Details
Father-threatening-son-300x199.jpg

How “Because I Said So” Gets Donors to Give to Your Nonprofit

I’m a collector. I collect red and white kitchen memorabilia, flour sifters, tablecloths and fundraising appeals. I also tell my clients to become collectors (but just of the last item on my list!). I ask them to collect only appeals that demand their attention and cause them to give. After all, isn’t that the true measure of a fundraising appeal’s effectiveness?

I encourage them to ask everyone in their organization (other staff, board members, volunteers) to share winning appeals with them. Then I ask them to share the successful appeals with their team and endeavor to tease out what it is about these appeals the recipients find so irresistible.

Figure out what works; then copy it! After all, imitation is the sincerest form of flattery.

This is a great exercise for you and your team, and over the next several posts I’m going to suggest some things I find common to the most successful fundraising appeals. Ask these questions of the successful appeals you’re reviewing. Let’s begin!

Details
Head-scratcher2.jpg

6 Types of Modern Jargon to Avoid in Your Fundraising Appeal

Who writes your annual appeal letter? If it’s your executive director or your board chair there’s a very good chance it’s filled with jargon. This (pardon my non-jargon language) sucks.

Jargon is the opposite of constituent-centered writing.

It’s not your writer’s fault. Most of us use jargon all the time without being aware we’re doing so. It’s the language we speak when we work together in groups. It’s a sort of short-hand. Acronyms. Labels. Terms of art. It pops up all over the place. But, again, when it comes to using it in your fundraising appeals it’s bad news. Yet it’s exceedingly difficult to avoid. Why?

Details
stretching-your-dollar.jpg

3 Secrets to Boost Fundraising Response: Help Donors Stretch Their Dollars + More

Your year-end appeal is less likely to fall on deaf ears than at any other time of year. Why? It’s the time of year when people are naturally inclined towards counting their blessings and feeling both grateful and giving. Some nonprofits raise as much as 40% or more of their annual giving total during the last few months of the year. And 33% of December gifts are made on December 31st. It would be a shame to miss out on this!

In essence, you’ve got people where you want them in November and December. This being the case, don’t you want to put your best foot forward?

Top Secret Stamp

I’m going to let you in on a little secret…

Details
16-balloon-225x300.jpg

Check Your Next Appeal Letter Against This 16-Point List Before Sending

Are you starting to worry about whether you’ll raise enough money this year to meet your goals?

Are you concerned because last year’s appeal didn’t raise as much as you had hoped?

Are you fresh out of ideas for what to put into an appeal to generate the giving response you need to sustain vital programs?

Fear not!  Help is on the way!  Just use this 16-point checklist before you send anything to your printer.

Details
molten-chocolate-cake-300x199.jpg

What do Lukewarm Tapioca and Molten Chocolate Cake have to do with Fundraising?

Or… What Your Donors Won’t Tell You about Your Nonprofit Messaging.

At first blush, tepid tapioca and gooey hot chocolate might appear to have nothing whatsoever to do with securing vital resources to further your mission. Blush again.

Blush hard. Think of all the good things you could accomplish were you to more effectively master the art and science of fundraising. Feel the warm pink tinge beginning to creep up your neck as you embrace the errors of your ways over the past year. Or two. Or 10. Or even more.

Are you still doing things like it was 1985? 2000? 2008? If so, you should probably be embarrassed. Because I know very few organizations who are succeeding today using yesterday’s strategies.

Details
golf-ball-entering-a-hole-300x210.jpg

Why Your Nonprofit’s Events are a Waste of Time

Fun events may bring in hundreds of attendees, but a fundraising event is not an end in and of itself.  Often the charity never sees these folks again (or at least not until the next event) because these folks are golfers or ‘thoners, not donors. These events are a waste of your precious resources.

Don’t tell me that you “raised awareness.”

Unless you raised awareness towards a particular end (usually generating greater philanthropic support) – and you have a plan to intentionally build on this awareness — then everything your attendees may have learned about you will go in one ear and out the other. Awareness that isn’t reinforced lasts about two seconds.

Don’t tell me that you “raised good money.”

Did you really? Well, think again.

Details