How to Persuade New Donors to Join Your Nonprofit Mission
What makes us think a perfect stranger, who’s never given to our organization before, will choose to do so? It’s highly counter intuitive.
What makes us think a perfect stranger, who’s never given to our organization before, will choose to do so? It’s highly counter intuitive.
In a recent post I talked about the Good, the Bad, the Ugly and the Easy of silent auctions.
Today I want to talk about the big kahuna: The Items
If you’ve got the right items, the auction is a winner for all concerned: the bidders, the donors, the item solicitors and your organization. If you’ve got the wrong items, not so much.
Your nonprofit has a variety of different constituencies. You need to devise communication strategies that connect with all of them.
Because, guess what?
All of your ‘customers’ are potential donors.
Which is why you should take mastery of nonprofit content marketing seriously. It’s not something you should simply delegate to marketing staff.
They need your input. And you need theirs.
Let’s consider your different nonprofit ‘customers’ for a moment.
They begin with actual users of your services… then range to volunteers… social media followers and advocates… community leaders with whom you interact… and philanthropic donors. Then there are your most likely potential ‘customers’ in all of these categories, including
No nonprofit can afford to be an island.
As tempting as it may be to stay in your comfort zone, wearing blinders that enable you to forge straight ahead without noticing what’s going on around you, this is a dangerous practice.
Because sometimes the landscape changes dramatically. And when it does, your nonprofit could get left behind. Unless you’re paying close attention.
This happens, for instance, when emergencies arise. Earthquakes. Hurricanes. Floods. Drought. There have been years I’ve had donors tell me “This year we’re giving all our extra resources to respond to… Hurricane Katrina… Haiti relief… the Fukushima disaster… anti-hate organizations… and so forth.”
In the face of such natural human impulses, what can you do?
When things outside your nonprofit’s doors portend impact for your ability to fulfill your mission, you need to be prepared.
Last year if you followed me, I gave you 5 priorities for success in 2016. I called them “Dive the Five.” This year, I’ve expanded my thinking a bit. ‘SEVEN IS HEAVEN.’ Create Compelling Annual Giving Offers Master Integrated On Social Fundraising Master Major & Legacy Giving Master Donor Retention Master Donor-Centered Content Marketing Embrace…
Lemonade Standitis is a bit like Zika virus.
Silent, but deadly.
It infects you, but you may not realize it.
The symptoms can be easily misdiagnosed, only showing up later down the line in a different form.
By then, it’s too late.
If you’ve got it, you’re no doubt leaving money on the table, working harder than you need to, and putting the long-term sustainability of your nonprofit business at risk.
Want to avoid this dreaded sustainability killer?
Last year I had the opportunity to present a major gifts master class where Jay Love, Founder and President of Bloomerang (and a board member and major donor himself) offered his thoughts on major gifts development from the donor’s perspective.
Since I’m constantly encouraging you to come at donor development from a donor-centered perspective, I want to share his viewpoint with you.
Not surprisingly, major donor development begins and ends with the same thing.
Can you guess what that might be?
It’s almost Halloween, and a great time to think about how not to scare your donors away; rather, give them treats that will keep ‘em coming back year after year! Here are links to articles you may find helpful.
Plus, as usual, you’ll find a cauldron full of free resources – downloadable templates, webinars, cheat sheets, and more. Take some time to continue your professional growth and education. It will make you stronger, I promise. Share with others on your staff too; there’s something for everyone!
Here are some goodies to help you raise as much money as possible during the last quarter of the calendar year! Keep your focus on inspiring storytelling that sets you apart from everyone else, yet don’t forget that who you tell your story to matters as much as how you tell it. As does where you disseminate it (hopefully not just by snail mail, but also online and face to face). Click on these links to helpful articles I hope will delight you.
People love to S-T-R-E-T-C-H their dollars.
This is the basic psychology underlying “BOGO” (Buy One; Get One free) and “2 for the price of 1” sales. For a variety of reasons, we’re crazy about getting a good deal!
If I get more for my money, that’s smart.
It’s frugal to find ways to leverage our family’s spending.
I like to use my money in the most effective way I can.
It’s easy to apply these desires – to be smart, frugal and effective — to the creation of compelling fundraising offers.
I’ve got a cornucopia of useful practical tools to help you here – enough to last the entire rest of the summer – and then some! If you don’t have time to click through to all these great resources now, this is a “Click-it” edition you’ll seriously want to tuck away for when you’re ready. If you use these tools, you’ll be a lot more effective. Why just work hard when you can work smart?
NOTE: As I’ve done throughout the year, I’ve organized these articles into categories aligned with my top “Dive the Five” fundraising fundamentals for 2016, and beyond. Plus I’ve added a few articles with some great basics and specific tips. And plenty of free resources too. And now… let’s dig in!
Hope you enjoy these links, free resources and training opportunities. Again, I’ve organized according to two of the top 5 areas I’m hoping you’re working on improving this year. This week it’s:
I’ve also got some “food for thought” articles on special events, plus links to free resources and upcoming training opportunities. I hope you find at least one useful nugget!
Hope you enjoy these links, free resources and training opportunities. Usually I publish this on Friday, but it’s Spring Break and holiday week for many, so I’m on a wacky schedule. Again, I’ve organized according to three of the top 5 areas I’m hoping you’re working on improving this year. This week it’s
Two good posts recently at re: charity (Brady Josephson) and Future Fundraising Now (Jeff Brooks) about what charities should do today to prepare for tomorrow. Both embrace a quote from Jeff Bezos:
I very frequently get the question: ‘What’s going to change in the next 10 years?’ I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is actually the more important of the two — because you can build a business strategy around the things that are stable in time.
Sounds good.
But think about this a bit more.
Two good posts recently at re: charity (Brady Josephson) and Future Fundraising Now (Jeff Brooks) about what charities should do today to prepare for tomorrow. Both embrace a quote from Jeff Bezos:
I very frequently get the question: ‘What’s going to change in the next 10 years?’ I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is actually the more important of the two — because you can build a business strategy around the things that are stable in time.
Sounds good.
But think about this a bit more.
Which is why I want to share with you some quick and easy tips to take your blog (or e-newsletter*) from a snoozefest to a usefest. You see, the content you serve up to folks has to be useful to them. You want to see their eyes bulging out of their sockets with excitement, not rolling back into their heads with boredom.
“My board is driving me nuts!”
Today is “leap day” — that little something extra we’re given every four years, just to slow things down a bit and make February last a bit longer.
Leap day has something in common with nonprofit boards of directors — that little something extra, volunteers put in charge of the business, that has an unfortunate tendency to slow things down and make decision-making take a lot, lot longer than it usually should.
Today we continue with Clairification’s virtual on curriculum – 5 Things Nonprofits and Fundraisers Must Do to Succeed in 2016. Last week I introduced the concept of integrating donor-centered fundraising with on social content marketing. I’ve found that most fundraisers and executive directors think they know about the first part of this two-part equation…
MAJOR GIVING.
It’s one of those terms nonprofiteers bandy about freely within the grand scheme of things to be devoutly wished for.
But precisely what constitutes a major gift, and where are they to be found? These can be difficult to pin down for your particular nonprofit.
You have to know (1) what you’re looking for, and (2) where to look.
Today I’ve asked an experienced prospect researcher, Ryan Woroniecki, Vice-President of Donor Search, to give us some practical major donor prospect identification guidance. Ryan, please take it away!
This week’s Click-it is more of a holiday season “Open-it” collection of gifts. For the second year in a row, I’ve gone shopping and will offer you one or more free gifts every week from now until the end of the year.
These are all good. And the first one today is a real doozy — a gift to me that I’m “re-gifting!”
This week’s Click-it is dedicated to productivity. Yours.
Sometimes I like to find useful information that has nothing to do with nonprofit work, per se, but which has to do with being a human being working to be efficient and effective in our fast-paced world — all while balancing work and personal life. So I’ve collected a bunch of resources to help you work smarter, faster and better while also becoming less stressed, more relaxed, more focused and much more happy. Sounds like a good deal, right?
I know you think you have to run yourself into the ground to take care of the folks who rely on you for help. There’s so much to do and it’s all so important!
But to take care of the world you must take care of yourself first.
Why not send this entire post to everyone on your team; then ask them to come back to your next staff meeting with ONE thing they’re going to do differently as an individual and one OTHER thing they’d like to suggest doing differently as a team?
It could be fun – and a nice break from business as usual.
Ready? Let’s get started!
Not long ago I went to research something online and ended up viewing the first entry Google gave me – which was on Wikipedia. To my delight, I ran into an awesome fundraising campaign (this is an occupational hazard with fundraisers – we actually like and admire things like pledge breaks when they’re done well)!
Here’s what I found superimposed at the top of the screen:
This week’s Click-it is dedicated to helping you increase your fundraising revenue through a number of different strategies: monthly giving, sponsorships, targeted campaigns (e.g., #GivingTuesday), targeted communications, cause marketing, crowdfunding, cultivating mid-level donors, and more. These strategies will both help elevate awareness for your cause and increase your base of supporters.
And towards the end of the “Click-it,” as usual, you’ll find a bunch of completely free resources!
I’ve been thinking a lot about crowdfunding lately.
Bzz… bzz… buzz… buzz… Do you hear it?
It’s the sound of the times. It’s the bees flying around crowdfunding campaigns like honey. Sweet, golden honey.
Are you getting yours?
With the mainstream shift into digital communication, and the advance of technology through online donation and peer-to-peer fundraising platforms, crowdfunding is something I believe you should seriously consider if you’re not already getting your “crowd” on.
Especially if you have…
So I’ve put together a few resources, and some of my own thoughts, to help you think things through.
I recently had the privilege of presenting at the ALDE Conference, during the course of which I had the good fortune to listen in on the Keynote Address presented by Kivi LeRoux Miller. It got me to thinking about becoming a nonprofit milliner.
Say what?
Well, here’s the deal. I’m sure I could do a brisk business selling all sorts of different hats based on what Kivi had to say about results from her 2015 Nonprofit Communications Trends Report. After surveying more than 1500 nonprofits, guess what she found?
Today I’ve got my looking forward into 2015 edition with some ideas as you’re continuing to make your plans (aka New Year’s resolutions) to get you off on the right foot and assure you blast through your 2015 goals and objectives (I know, it usually comes on Friday, but I was playing hooky last week). I’ve also got some of the best posts from around the web that you may have overlooked last year.
Plus don’t miss the announcement of 40+ FREE nonprofit webinars at the end!
Before we begin, please accept my personal best wishes for a year ahead that brings many blessings, both to you and your nonprofit. May you wish upon a star… and have anything your heart desires come true for you.
I chose the word “w(h)ither” in my title very deliberately. It can mean “Where are you going?” It can also mean “Dying on the vine.” Which does it mean for you and your nonprofit?
If the former, where are you going? You’ll find some “To Do’s” in this article to help you on your way towards a sustainable future. If the latter, how can your prevent this from happening? You’ll find some “don’ts” to help you breathe life into your organization.
Do you know about The Donor’s Bill of Rights? Does your staff know about it? Your board of directors? If you do know about it, do you heed it?
You should.
For the sake of your donors. For the sake of your nonprofit. For the sake of the entire social benefit sector.
Are you wringing your hands because your boss or board wants you to come up with a viral social campaign to rival the “Ice Bucket Challenge?” Oy!
I was first introduced to this phenomenon one evening as I was watching the Jimmy Fallon show on t.v. Jimmy, some of his crew and his band all dumped buckets of ice water on their heads; then challenged the New York Jets to do so as well (Jimmy had been challenged by Justin Timberlake). I had no idea why they were doing it or what the “Ice Bucket Challenge” was about.
Or… What Your Donors Won’t Tell You about Your Nonprofit Messaging.
At first blush, tepid tapioca and gooey hot chocolate might appear to have nothing whatsoever to do with securing vital resources to further your mission. Blush again.
Blush hard. Think of all the good things you could accomplish were you to more effectively master the art and science of fundraising. Feel the warm pink tinge beginning to creep up your neck as you embrace the errors of your ways over the past year. Or two. Or 10. Or even more.
Are you still doing things like it was 1985? 2000? 2008? If so, you should probably be embarrassed. Because I know very few organizations who are succeeding today using yesterday’s strategies.
In my last post of this two-part series, “You’re Not Alone: What to Do When You Start to Fail at Fundraising,” I discussed what can happen to organizations when leadership begins to lose its way. This can occur for any number of reasons. Why Leadership Loses it’s Way FOUNDER LEAVES with no succession plan in…
Fun events may bring in hundreds of attendees, but a fundraising event is not an end in and of itself. Often the charity never sees these folks again (or at least not until the next event) because these folks are golfers or ‘thoners, not donors. These events are a waste of your precious resources.
Don’t tell me that you “raised awareness.”
Unless you raised awareness towards a particular end (usually generating greater philanthropic support) – and you have a plan to intentionally build on this awareness — then everything your attendees may have learned about you will go in one ear and out the other. Awareness that isn’t reinforced lasts about two seconds.
Don’t tell me that you “raised good money.”
Did you really? Well, think again.
Mixed bag today. From funny and unusual to serious and thought-proving. You’ll definitely find something of interest here. Take a lo! Finding Donors Click-It: Low Hanging Fruit. This cartoon from Hugh MacLeod at Gaping Void made me wonder. How might this apply to your donor cultivation strategy? Maybe the reason you’re not finding donors…
Earlier this year I posted on the ONE big thing nonprofits absolutely must do in 2014: Adopt an integrated (fundraising combined with communications – no more silos, please!) inbound marketing strategy.
Well… it seems like a lot of folks didn’t know what I meant. Or if they did know, they had a whole bunch of reasons why they thought they couldn’t or shouldn’t do it.
Apparently I have some ‘splainin’ to do!
Imagine what it would mean to your mission if you doubled the lifetime value of all of your current supporters.
I recently listened in on an interview between Gail Perry and Jay Love of Bloomerang. It’s a great listen, and the two of them fired me up to write another post on the importance of focusing your efforts on donor retention.
Do you know even know what percentage of donors you’re retaining? According to Jay, less than 5% of fundraising offices know this answer! So, you’re not alone. But you can do better.
Adopt an integrated inbound marketing and fundraising strategy.
If you don’t know what that means, you’re in trouble. Read on.
If you do know, are you really doing it?
It’s time to stop pussy footing around this.
Here’s why:
(1) Nonprofit marketing and fundraising have changed more in the past five years than the preceding 50. I’m not kidding! The digital revolution ended business as usual.
(2) Fundraising and marketing must be seamlessly integrated. They cannot be separate silos any longer.
When should you take risks with fundraising? When you’re ready. Here’s what I mean:
What’s on your playlist for 2014? The rewarding gold standards like prospecting, asking and stewarding? Or riskier new events? Special campaigns? Extra social media? You’re to be congratulated if you’ve got innovative ideas. It shows you haven’t lost your creative spark, and you’ve got gusto and passion for what you do. Bravo! But… wait… hold on a minute…
Before you get lost in the creative process,
Today I went to research something online and ended up viewing the first entry Google gave me – which was on Wikipedia. To my delight, I ran into an awesome fundraising campaign (this is an occupational hazard with fundraisers – we actually like and admire things like pledge breaks when they’re done well)!
Here’s what I found superimposed at the top of the screen:
In a recent webinar I presented about How Creative Thank Yous and an Attitude of Gratitude Can Supercharge Your Fundraising, it became apparent there’s one question many of you struggle with:
Gosh dang it! How on earth do you develop a system that assures thank you’s really get out in 48 hours?
HERE’S THE BIGGEST SECRET:
Before you hold your next fundraising event, ask yourself one simple question: WHY?
Take a minute, right now, to jot down all the things you’d like to happen by virtue of you having held your event.
I’ll wait.
Seriously, do it. Jot.
I’m waiting.
Okay, there are a few of you who don’t yet have pencils and paper in front of you. Yes, I can see you. Remember ‘Miss Nancy’ from Romper Room? [I know; I’m dating myself on this one].
Now, let me guess what you’re writing (and/or thinking).
Here’s this week’s Clairity Click-it, the most intriguing and thought-provoking of the more than 100 articles I seem to read every week – all in an easy-to-“click-it” format with links to posts from an eclectic array of online resources, often sourced from more than one discipline, as I believe we can learn a lot from our colleagues in other sectors. Of course, I add in a few comments of my own.
Let’s begin:
It’s perplexing to still hear folks ask “Do we really need social media?” Do you need to text and respond to your kid’s texts? Well… only if you want to be in touch! That question is so 2008. In 2013 it’s more like “my way or the highway.”
Here’s the problem if you’re a small nonprofit:
You’re resource challenged. You don’t have enough staff to do everything that needs to be done as it is. Now you’re supposed to add social media?! Well, which channels? You can’t do it all, for goodness sakes. There must be one best channel. Maybe you can just squeeze that in.
In case you don’t know, troglodytes are hermits who live in caves. There are 3 ways I’ve found that folks in the development profession fit this description. Are you a cave dweller? If so, here’s how to get out more.
Philanthropy, Not Fundraising
I’m going to go out on a limb here and make an assumption. Here goes: Your goal is to attract supporters and invest in long-term relationships that will sustain your mission. If your goal is different, read no further. Otherwise… carry on.
R.C.A. That’s the three things. Yup. When building a blog that’s not only worth reading but also worth sharing, you’ve got to think like an RCA Victrola and record. A great recording captures our attention. It transports us. It carries us away. It brings us into the music/story in an easy flow. It gets us tapping our toes and up on our feet dancing. Woo-hoo… it’s a party!
And don’t you just want to share a party? To get your readers to share your party you’ve got to make sure your blog posts are Relatable (they find common ground with your readers); Conversational (you speak directly to your readers), and Actionable(you achieve your blog post’s purpose).
Once you understand the three principles of R.C.A. you’ll be well on your way towards having a blog your readers will share with their networks. Today, let’s begin with the first principle: how to put the ‘R’ in R.C.A.
Who am I? What am I doing here? Who am I and what am I doing here? Ever feel that way about social media? You’re not alone. For many of us in the nonprofit sector it’s still a frontier. It’s tempting for us non-pioneer types to just want to call the whole thing off. Waagh!…
Forget your troubles, come on get happy. My last post was about playing your way to purpose at work. Since play is critical to innovation, not to mention well-being, today’s post suggests practical ways to enter the joie de vivre zone. Goodness knows it seems 98% of the people I talk to express significant feelings of stress…
Why is “Undercover Boss” so popular? Could it be because most of us feel like no one is listening to us? No one understands our pains and sorrows? It’s cathartic to see a boss, for a change, put himself in the shoes of his workers and consumers. It’s usually a kick-in-the pants, eye-opening experience. If…
Brian Solis, the esteemed author of The End of Business as Usual , speaks eloquently about two modern phenomena: ► disruptive technology, and ►digital Darwinism. Dacher Keltner, renowned psychologist at the Greater Good Science Center at the University of California in Berkeley, talks of another current of Darwinian thought: ►survival of the most empathic. Taken…
We’re six weeks into 2012, and our new year’s resolutions may be beginning to fade. For those on a June-July fiscal year, it’s planning time. What should we be thinking about when it comes to allocation of our energies and resources this year? First, let’s clear out some space. I’ve participated in many a planning…