Message painted on stairs - We are in this together

Nonprofit Social Media in Time of Coronavirus – and Any Other Time

Message painted on stairs - We are in this togetherThis is one place you don’t have to social distance.

In fact, this is perhaps the most opportune time ever to do exactly the opposite.

But, not to worry.

Getting up close and personal… getting connected to your supporters and potential supporters in an authentic way… this is among the safest things you can do to give people warm, virtual hugs. At a time when folks are missing human contact the most.

And guess what?

It will make people feel good!

And when you make people feel good, they’ll associate that good feeling with you.

This sets the stage for them to be receptive to your call to action when you’re ready to make it.

Social Media is Not a Stand-Alone Strategy.

Yet it can significantly increase the depth and breadth of your marketing reach.

You might think of social media as the new nonprofit advertising.

Per fundraising expert Tina Cincotti, donors are more likely to give, and stick with you, if you connect to them through multiple points of contact. In fact, they give at least 20% more than those connected through only one channel.

You don’t have to be everywhere, do everything, all the time.

When you think this way, you’ll never start.

Begin at the beginning.

man thinking

3 Content, Online and Social Media Venues for Every Nonprofit

Nonprofit fundraising and marketing is very different today than when I began. Yet not every nonprofit I encounter seems to have received the message.

That’s why I’m writing.  Because the road to success has changed more in the past five years than the preceding 50.

Why?

It’s been called a “digital revolution,” a “disruptive” force and the “end of business as usual.

Outbound marketing” has been proclaimed dead, making way for “inbound marketing.”

The world is networked digitally in a way that was, until recently, unimaginable to most of us.

So… what does this mean for nonprofits? Especially for small to medium-sized nonprofits who don’t have staff with titles like “Online Fundraising Coordinator,” “Digital Communications Associate,” “Social Media Specialist” or “Digital Philanthropy Manager.”

How can you compete to raise awareness and support among your likely constituents?

Clairity Click-it: Events; Social Media; Generational Giving; Culture of Philanthropy + Free Resources

This week’s Click-it is another mélange of fundraising wisdom, ranging from events to social media and taking a look at which generations are good target markets for you. Plus some fun posts.

And, as always, if you scroll to the bottom you’ll find some free resources I’ve selected for you. There’s some really worthwhile stuff here — and I’ve got a lot of it this week.

See you next week where I’ll return to my “Dive the Five” virtual nonprofit curriculum. Want to know the top five priority areas for your focus in the coming year? Make sure you’re subscribed to Clairification so you don’t miss an article!

And now, on to this week’s articles…

Clairity Click-it: Fundraiser’s Job; Year-End Tips; Social Media; Crowdfunding; Major Gifts

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The end of the year continues to approach, and prime fundraising season is upon us! So today we have a couple of articles to remind you what your real job is as you prepare your year-end campaigns and strategies. Plus, some tips to help you amplify your fundraising team. And a bunch of social media tools, exercises and good advice; in 2015 social media should be an integral part of your end-of-year work plan. At the bottom you’ll find some new free resources and a last chance to prepare for your major gifts solicitations. Ready?

Clairity Click-it: Social Media + Content; Cause-Related Marketing; Events; Business Cards; Coaching; Free Stuff; Last Day for Year-End Appeals!

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I’ve a really eclectic mix of links this week, ranging from marketing to fundraising to management – and then some! Plus you’ll find some free resources and your last chance opportunity to improve your year-end fundraising (scroll to the bottom). Can you believe this will be the last “Click-it” in August? How’d it get to be September so soon? You know what that means – year-end fundraising is right around the corner! Stay tuned to my blog as I’ll be offering lots of tips to help you out. Meanwhile… enjoy the rest of the season.

Clairity Click-it: Fundraising Pride; Messaging & Branding; Major Gifts; Social Media; Writing; Last Chance!

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This week I’ve another potpourri of links on a variety of fundraising, nonprofit management and nonprofit marketing topics. Some practical stuff, some food for thought, some free resources and a last chance opportunity to improve your year-end fundraising (scroll to the bottom). I hope you’re enjoying the last days of the season!

Fundraising Pride

Clairity Click-it: Nonprofit Staffing, Online Gratitude, Neuromarketing, Social Media, LinkedIn + Learning Opps

This week’s Click-It includes some really cool tips I’ve found for you across the web. Lots of practical stuff, plus some interesting data about how the human brain processes information. I also learned about a new website that might help you persuade your board to add a new position (or increase your salary). And, as always, some great learning opportunities (scroll to the bottom) you won’t want to miss!

Clairity Click-it: Nonprofit Social Media, Fundraising Ideas + Learning Ops for You

This week’s Click-It is nice and fat, offering a big mix of social media tips I’ve found for you across the web. Some are nonprofit specific; some are ideas you can steal from the for profit world. If your social media plan isn’t working, or you’re working too hard, check these out. Plus, of course, you’ll find some stuff to help you raise more money (we lead off with some really big ideas) — including some great learning opportunities (scroll to the bottom) you won’t want to miss!

Clairity Click-it: Looking Forward to 2015 Edition w/Board, E.D. and Staff Roles, Social Media; Content Marketing; Donor Databases

Today I’ve got my looking forward into 2015 edition with some ideas as you’re continuing to make your plans (aka New Year’s resolutions) to get you off on the right foot and assure you blast through your 2015 goals and objectives (I know, it usually comes on Friday, but I was playing hooky last week). I’ve also got some of the best posts from around the web that you may have overlooked last year.

Plus don’t miss the announcement of 40+ FREE nonprofit webinars at the end!

Before we begin, please accept my personal best wishes for a year ahead that brings many blessings, both to you and your nonprofit. May you wish upon a star… and have anything your heart desires come true for you.

Clairity Click-it: Year-End Tips; Marketing; Social Media; Holiday Gifts

Today I’ve got an eclectic mix for you from both fundraising and marketing blogs. Everything is applicable to nonprofits, and lots of the advice is stuff you can use right away to increase your fundraising success. Then there’s stuff to help you plan for even greater success next year. Woohoo! Let’s begin with the stuff you need the most now… Oh, and did I mention there are presents at the end?

Clairity Click-it: Special Announcement! Plus Content Marketing; Social Media; Year-End Fundraising & Weekly Gift

First a Clairity Click-it announcement: I’m deeply honored, humbled and proud that I made the Top 100, and Maximize Social Business (for whom I write a monthly column on social media for nonprofits) made the Top 50, of the Top Content Marketing Influencers on . If you’re not familiar with Maximize Social Business and its founder,…

Clairity Click-it: Social Media Engagement; Blogging Tips; Creativity; Science of Persuasion

One of my favorite things to do is to raid the halls of business blogs to see what they’re doing that should be applied to nonprofit businesses. Sadly, we still seem to be last to the party when it comes to really thinking outside the box, adopting tried-and-true best practices (I don’t mean the shiniest new object; I mean stuff that’s working super well, creating lots of brand awareness and raising lots of money). So this week I’ve got a bunch of simple and powerful business tips for you… plus some stuff to get you thinking. I hope a light bulb goes off for you!

Clairity Click-it Donor Communication Special: Eliminate Silos; Customer Service; Social Media; Content Marketing; Using the Phone + Call for Submissions

Donor Communication Special Edition

I cannot say this strongly enough. Do not segregate marketing and fundraising as separate silos.

When it comes to fundraising, communication with your donors should not be an “add-on.” Nor should it be relegated to the marketing department. As the guru of donor-centered fundraising, Penelope Burk, states:

It is a core fundraising function that produces long-term income security. Make meaningful communication with donors your development department’s top priority.

Here are some tips from experts across the web to show you how to do a more effective job with your donor communications.

Clairity Click-it: Leadership; Lead Conversion & Storytelling; Marketing Communications; Social Media

This week’s Click-it has some thought-provoking posts as well as some practical tips.  Hope you enjoy them!  Also, if you meant to sign up for my latest course — designed to help you with critical donor retention — this is your last chance. I know you have the best of intentions. Your donors are super important to you, and you mean to let them know more often. You really do. But somehow you don’t get around to it as much as you should. This course will help you make it a priority — so when this time rolls around next year you’ll be in better shape than you are today.  Sound good?  Okay!

Now… enjoy these articles, please.

Clairity Click-it: How Philanthropy is Changing; Social Media Measurement; Twitter for Nonprofits; Recurring Gifts; Lapsed Donors; Thank You

Here’s this week’s Clairity Click-it, leading off with a provocative piece about the state of the charitable sector and roaming through a mix of interesting and useful nonprofit marketing and fundraising tips — all designed to help you be the best you can be. Enjoy!

Changes in Philanthropy

Click-It: Philanthropy Reconsidered: The Paradigm Shift is a fascinating, thought-provoking article

Clairity Click-it: Best Fundraising Asks; Loyalty Metrics; Cultural Change; Maximize Time on Social Media; LinkedIn

Here”s your ‘Back to School’ Clairity Click-it. It’s a good time to learn a few new tricks — and there are plenty of them here for you to noodle on and sink your teeth into.  Let’s take a lo! Best Fundraising Asks Click-It: Your Favorite Fundraising Asks or Offers in Your Appeals? Kivi LeRoux Miller…

Clairity Click-it: Invest in Fundraising; Social Media Measurement; Donor Retention; Annual Fund; Major Gifts

Invest in Fundraising

This end of July (can you believe it?) Clairity Click-it brings a lot of great tips about how to plan ahead to take your fundraising to new heights next year. We start with resources, move on to thinking about measuring success, and then end with three core programs every development program should have in place: Donor Retention, Annual Fund and Major Gifts. You’ve got just about a month to get your ducks in order before prime fundraising season begins. To your success!

Clairity Click-it: Build Relationships; Online Content; Social Media

This week is all about building relationships using online media – with tips from some of my favorite nonprofit and for profit fundraising, marketing and social media gurus.

With donor retention rates hovering around 30 – 40% — yes, that means you’re LOSING 7 out of 10 new donors and 6 out of 10 repeat donors – it’s more important than ever to use every tool at your disposal to truly engage with your constituents.  The majority of them are online, either a lot or a little.  So read these articles and put your best foot forward!

Clairity Click-it: Events; Mobile; Social Media vs. Social Business; Acknowledgment Plan; Email Appeals; Corporate Sponsors

This week’s links are a real potpourri of pretty darn interesting stuff. Check ‘em out!

Events

Click-It: The Secret of the Five Top. Simply brilliant advice from Seth Godin.  I dare you to try it at your next fundraising event. And if you’ve done it, let us all know how it worked!

Mobile

Click-It: Top 5 Reasons to Use Mobile. This post has all the data you need to

Weekly Clairity Click-it: Year-End Planning; Online Donations; Storytelling; Social Media; Sample Fundraising Letters

Planning your year-end fundraising? Check out this week’s links!

Year-end Planning

Click-It: 5 Things to do now for year-end fundraising success. From Network for Good  comes this checklist of all the stuff you should be thinking about. Now! Here’s my favorite: Now is the time to put yourself in your donor’s shoes and thoroughly test your donation process, website, emails, and any other donor-facing elements. Identify any pain points and fix them now while you have some time. None of the above steps will matter if your supporters get hung up on your donation page, are stymied by your website, or can’t reach a real person when they attempt to contact you.

Online Donations

Weekly Clairity Click-it: Body Language, Purpose of Social Media, New Tools, Fundraising Basics, Thanking

This week’s Clairity Click-it – your eclectic array of easy to-“click-it” links to posts I’ve found thought provoking. With, of course, a few comments of my own.

Body Language

Click-it: 4 Body Language Cues You Need to Know When Networking. It’s important to remember that first impressions count. A lot. You may be unconsciously giving the wrong one. This article by Ivan Misner in Entrepreneur describes how to avoid this. I myself have to constantly remind myself not to keep my arms folded (signifying boredom or being closed off). If you’re up for the challenge, try this suggestion from Misner:

Weekly Clairity Click-it: Content Creation, Storytelling, Practical Social Media, Asking, Thanking

This week’s Clairity Click-it – your eclectic array of easy to-“click-it” links to posts I’ve found thought provoking. With, of course, a few comments of my own.

Content Creation

Click-it: 25 Brain Lubricants to Generate Content Ideas. This guest post on the Convince and Convert blog comes from creative director Barry Feldman. If you feel like you don’t have enough content to fill a blog (and if you read me at all you know I believe every nonprofit should have a blog!) check out these great ideas for combating writer’s block.  Here’s one I like: Got a bookcase full of dusty old classics? Crack one open. Try poetry. Hit Pinterest for inspirational quotes. There’s something about great thinkers that makes you think.

Weekly Clairity Click-it: Marketing, Viral Social Media, Nonprofit Management and Decisionmaking

Here’s this week’s Clairity Click-it, the most intriguing and thought-provoking of the more than 100 articles I seem to read every week – all in an easy-to-“click-it” format with links to posts from an eclectic array of online resources, often sourced from more than one discipline, as I believe we can learn a lot from our colleagues in other sectors.  Of course, I add in a few comments of my own.

Let’s begin:

The Clairity Click-it: Your Weekly Potpourri of Nonprofit Management, Marketing, Branding, Social Media and Fundraising

Here’s this week’s Clairity Click-it, the most intriguing and thought-provoking of the more than 100 articles I seem to read every week – all in an easy-to-“click-it” format with links to posts in fundraising, marketing, social media, leadership, change and all sorts of good stuff. I aim for an eclectic array, often sourced from more than one discipline, as I believe we can learn a lot from our colleagues in other sectors.

Of course, I add in a few comments of my own.

Let’s begin: