9 Things Your Nonprofit Needs to Know About Monthly Donations

It’s the time of year when nonprofits are evaluating their recent fundraising results and making plans to bring in more contributions in the coming year. But… how?

What will move the needle for you this year?

This question came up in a recent call I was on, and the subject turned to this organization’s monthly giving program. It was doing okay, but they weren’t persuaded it was worth the time and effort compared with focusing on major donors. What I tried to tell them was that many monthly donors are major donors or major or legacy donors in waiting!

If you’re not thinking about your monthly donor program this way, this year is your opportunity to reframe how you think about it.

CONSIDER THIS: A $50 monthly donor is a $600 donor. A $100 monthly donor is a $1,200 donor. PLUS… monthly donors are exceedingly loyal. One-time donors renew, on average, at a rate of 45%. Monthly donors renew, on average, at a rate of nearly 90%. And the fact they give consistently over time means they truly identify with your charity. You are so important to them you are like one of their children to whom they give a monthly allowance! So there’s a good chance they may also leave you a legacy gift.  Wouldn’t it make sense to double down this year to try to grow and cultivate more of these loyal supporters?

On my recent call with the charity feeling uncertain about how much resources to devote to monthly giving, I remembered this conversation I had a few years back with expert, Bill Sayre, CEO of Merkle RMG. Since he works with hundreds of organizations to help them build and manage their sustainer programs, I’d asked him to give me his thoughts on what you can do to begin and/or better manage your monthly giving program.

Chances are you already have some sort of monthly sustainer program.  But… is it the best it can be?  Could it do more heavy lifting for you?

Today I’m re-running this article in the hopes it will help you plan for the year ahead. You’ll learn not only why monthly donor programs are a good idea, but how you can put management systems in place, grow your revenue, keep donors happy and maximize return on your investment.

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Are the Rich Motivated to Give Differently?

Wealthy donorProbably not as much as you might think.

Yet people tell me all the time how much they’re afraid to ask wealthy people for major gifts. If you share those fears, it’s time for a little “Charity Clairity:”

Contrary to what your gut may be telling you, NOT asking is not making would-be donors feel good. Quite the opposite, in fact.

In this article, I’ll cover why you must stop short-changing your would-be major donors by not offering them opportunities to be the change they want to see in the world.  Why you must stop robbing them of chances to feel good about themselves.

And we’ll explore how you can use six major donor triggers to make donors feel so good they’ll want to say “yes” to your solicitation.

Bottom line: When you don’t make donors feel good, they’ll go elsewhere.

The Rich Are Just Like You and Me (They Just Have More Money)

F. Scott Fitzgerald is famously supposed to have told Ernest Hemingway that “the rich are different than you and I.” “Yes, Scott,” Hemingway supposedly retorted. “They have more money.”

It’s good to remember that major donors are, first and foremost, just people.

Many of them actually don’t even feel “wealthy” (just as often so-called seniors don’t feel “old.”)  In fact, a survey of 4,000 investors by UBS found that 70% of people with investible assets of $1 million or more do NOT consider themselves “wealthy.”

What most donors share (no matter their net worth) is

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Do You Want More Major Donors? Read This!

If you’re like most nonprofits, you probably wish you had more major donors.

Guess what?

You can have them!

Today we’re going to look at a great tool for building those important relationships with top prospects over time.

And we all know that is what will result in the big gift.

You know how important it is to put a plan in place to build relationships, right?

It’s super-de-duper important if you want to secure major gifts.

And there’s a name for the strategic process of building meaningful relationships with potential major gift donors.

I’m talking about “Moves Management.”

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The Giant Mid-Level Fundraising Opportunity Your Nonprofit’s Missing

Nonprofits pay a lot of attention to donor acquisition. Then?

They largely ignore these donors, unless…

They become worthy of attention by virtue of being ‘major’ donors. Then?

Nonprofits pay a lot of attention to major donor relationship building.

But between new donor acquisition and major donor cultivation, solicitation and stewardship, what happens?

Usually not enough.

This is a BIG missed opportunity.

You’ve likely got great donor prospects hiding inside your own donor base, and you’re essentially treating them like, well, poop.

What if you were to begin to look at your mid-level donors as the transformational fundraising opportunity they are?

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How to Supercharge Your Nonprofit Major Gift Fundraising Strategy: 10 FAQs

FAQs in magnifying glassIf I had to tell you what you need to do to succeed with major gift fundraising in one short paragraph it would be this:

Identify prospects. Qualify them so you know they want to build a deeper relationship with you. Cultivate them. Visit with them. Listen to them. Ask them for something specific that resonates with their passions. Steward their gift. Communicate the impact of their gift, more than once, to cement the relationship and make them feel like the hero they are.

It’s definitely not rocket science. It’s just not something most of us are taught.  Ultimately, success depends on doing the right things the right way. Once you know what is required, success comes from good old hard work. Satisfying and rewarding work. It’s a type of work anyone can learn to do. [If you want to learn, please sign up for the upcoming Certification Course for Major Gift Fundraisers that begins January 25th. It may be the most important investment you make all year. Just one major gift will more than cover the cost].

Over my 39 years in fundraising, 30 of them working in the trenches as a director of development for organizations with budgets ranging from $1 – $40 million, I have asked for a lot of major gifts.  I know what works, and what doesn’t work. Today I want to give you some of my best words of wisdom, and also answer some of the questions folks tend to ask me frequently.

I hope these tips will help you tweak your mindset and invigorate your systems so you can be more successful fundraising in the coming year!

Nonprofit Major Gift Fundraising Strategy: 10 FAQs

1. What is the board’s role in major gift fundraising?

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7 Things Nonprofit Major Gifts Programs Need to Succeed

Every nonprofit should have a major gifts program.

That’s where the lion’s share of the money is.

It’s a rare organization that has a mailing list large enough to raise a million dollars from a million different $1 donors. But most nonprofits do have major donor prospects hiding in plain sight.

It’s up to you to find them; then move them along a cultivation path that prepares them – and you – to make an ask that results in a win/win values-based exchange.

Let’s review 7 secrets that will guarantee your major gifts program is a success, whatever your size.

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Are You Reading Your Major Donors Correctly?

The more that you know, the less they’ll say ‘No!’

Such is the advice given by Jay Love, Founder of Bloomerang and a seasoned board member and major donor, some years ago at an online conference where we both presented major gifts master classes. His was on the topic of major gifts development from the donor’s perspective.

Do you think about your donor’s perspective before you ask for a major gift?

Here’s what I learned from Jay:

The more you know:

  • what floats your donor’s boat,,,
  • what other things compete for your donor’s attention (not just causes, but also career and family)…
  • how your donor prefers to communicate…
  • how your donor prefers to be wooed…
  • how your donor prefers to be recognized…

… the more likely you’ll get a “Yes.”

This advice is SO important I want to dig deeper into ways you can get inside your donor’s head and build the type of relationship that will be a win/win. When your donor gets what they want and need, you get what you want and need!

If you can’t show your major donor prospect you really know them, how can they trust you’ll be a good steward of their passionate philanthropic investment?

We all want to be known before we enter into a major engagement.

Which brings us to the crux of successful major donor development. Not surprisingly, it begins and ends with the same thing.

Can you guess what that might be?

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Could Gifts of Stock Be Your Nonprofit’s Magic Genie?

Genie pexelsDoes your nonprofit promote stock gifts?  You should!

A groundbreaking study by Dr. Russell James J.D., Ph.D., CFP®, professor in the Department of Personal Financial Planning at Texas Tech University, found nonprofits that consistently received gifts of appreciated stocks grew their contributions six times faster than those receiving only cash.

This is HUGE.

If you learn to ask for gifts from appreciated assets you’ll get more generous gifts. The study shows:

  • Received only cash gifts = 11% growth.
  • Received any kind of non-cash gift = 50% growth. Included gifts of personal and real property and deferred gifts.
  • Received securities non-cash gifts = 66% growth. Massive difference from just this one strategy!

You Don’t Have to Get Fancy

The most productive strategy is simply to accept gifts of stock.

But it’s up to you to offer up this giving framework to your supporters.  Otherwise, they’re apt not to see this as an opportunity.

And speaking of ‘framing,’ this can establish a persuasive reference point for would-be donors. Researchers have found people don’t treat all their money as if they have one big pool of it.

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