Create 5 Donor Experiences to Boost Online Fundraising

How do you create loyal donors? By creating satisfying engagement and amazing experiences.

At. Every. Step. Of…

The. Donor. Journey.

This is the trek you facilitate.  You’re a bit of a Donor Sherpa.  The way you lead will impact whether, and how long, donors will follow. Every step of the journey is important.

How carefully are you thinking through each step?

No matter what you do, the steps exist.  Your donor has to step through them. Forwards or backwards. Upwards or downwards.

Ascertain what these steps look like for your organization’s donors. Are they leading folks onward and upward? Or are they forbidding, dangerous and inherently unenticing? Honestly assess whether the journey is one that is donor-centered. Or one that is all about you, your convenience and your needs.

Before we get started with the creation of five donor experiences to boost online fundraising, I’d like you to being with one “to do.”

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3 Content, Online and Social Media Venues for Every Nonprofit

Nonprofit fundraising and marketing is very different today than when I began. Yet not every nonprofit I encounter seems to have received the message.

That’s why I’m writing.  Because the road to success has changed more in the past five years than the preceding 50.

Why?

It’s been called a “digital revolution,” a “disruptive” force and the “end of business as usual.

Outbound marketing” has been proclaimed dead, making way for “inbound marketing.”

The world is networked digitally in a way that was, until recently, unimaginable to most of us.

So… what does this mean for nonprofits? Especially for small to medium-sized nonprofits who don’t have staff with titles like “Online Fundraising Coordinator,” “Digital Communications Associate,” “Social Media Specialist” or “Digital Philanthropy Manager.”

How can you compete to raise awareness and support among your likely constituents?

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