Here's How Often You Should Mail to Your Donors

I decided to write this post due to the number of times nonprofits ask me “How often should we mail to our donors?” The corollary question is “How often can we ask people to give?”

The answer?

Well… if there was one quick answer I wouldn’t have needed to write a whole article. I’d just have given you a headline with a definitive response!

I know you want a definite answer.

And I could give you one. But it wouldn’t be the truth. Because the truth is different for every nonprofit. And the truth will even be different for your nonprofit at different points in your life cycle.

There are two definitive things I can tell you:

Details

How “Because I Said So” Gets Donors to Give to Your Nonprofit

I’m a collector. I collect red and white kitchen memorabilia, flour sifters, tablecloths and fundraising appeals. I also tell my clients to become collectors (but just of the last item on my list!). I ask them to collect only appeals that demand their attention and cause them to give. After all, isn’t that the true measure of a fundraising appeal’s effectiveness?

I encourage them to ask everyone in their organization (other staff, board members, volunteers) to share winning appeals with them. Then I ask them to share the successful appeals with their team and endeavor to tease out what it is about these appeals the recipients find so irresistible.

Figure out what works; then copy it! After all, imitation is the sincerest form of flattery.

This is a great exercise for you and your team, and over the next several posts I’m going to suggest some things I find common to the most successful fundraising appeals. Ask these questions of the successful appeals you’re reviewing. Let’s begin!

Details

What Works; What Doesn't? Nonprofit Year-End Email Appeals

I’m constantly watching my mailbox and inbox to find great examples of marketing communications that really do their job.  Sometimes I find examples that are so horrible I also have to point them out so you’ll avoid making the same mistake.  This week I’ve got a great example of a year-end email appeal. It says “GO!” on multiple levels, and I’m going to tell you why it’s so effective.

Yet it includes one mistake.  You may not think it’s horrible. And I understand why they did it.  But I wish they wouldn’t and wish that all nonprofits would stop doing this.

Ready? Let’s begin.

Details