A recent Forbes article described ‘5 Ways to Make a Killer First Impression ’ It’s not only prospective employers or on matches who form an instant opinion of you. It’s also true for prospective supporters. We should be dating our donors! Here are the suggested 5 ways to make a positive first impression, with implications…
DetailsI’m pondering the difference between ‘customer service’ and ‘social engagement.’ When we think of the former, we think Marshall Fields and Nordstroms – very early 20th century — the granddaddies of a strong, retail service mo where “the customer is always right.” When we think of the latter, we think decidedly 21st century – social…
DetailsWhat if you don’t write poetry because it’s not black and white and must be interpreted? What if you don’t understand and you’re a straight shooter who doesn’t like ambiguity? What happens when the bleak days of November turn the landscape shades of grey? You feel a dampening, sense a darkening, taste dryness and feel…
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