Philanthropy; Not Fundraising: How Inbound Marketing Enhances Opportunity for Human Connection

Dylan Times they are a changing lyricsThis is not the first time I’ve channeled Bob Dylan, calling for a change in the way fundraising and marketing is practiced in the social benefit sector. Because the times truly are a changin’…

Your sons and your daughters are beyond your command, your old road is rapidly agin’…

THEN: When I grew up in fundraising I had a shoe box as my database.  I wrote grant proposals on yellow legal pads.  When we got our first FAX machine I complained that now folks expected us to mail and FAX them (so double the work).  When email came on the scene I complained that now folks wanted us to mail and FAX and email (so triple the work). But it was still the same old road of outbound marketing.  At least I understood what it was all about.

NOW: We’re on a new road entirely.  Because folks are coming to us.  They’re telling us what they want.  They’re defining our nonprofit brand.  And they’re doing so in real time via a multitude of online channels and using a multitude of Web-connected devices.

Opportunity is knocking.

Details

How to Persuade New Donors to Join Your Nonprofit Mission

What makes us think a perfect stranger, who’s never given to our organization before, will choose to do so?  It’s highly counter intuitive.

People are more likely to continue doing what they’ve done before.
Commitment and consistency is one of Robert Cialdini’s six principles of influence, and it’s useful in nonprofit marketing and fundraising. But only if you’ve got existing donors.
We talk a lot in fundraising professional circles about the folly of concentrating too many resources on donor acquisition and too little on donor retention. And for good reason. It’s significantly easier and more cost-effective to keep a current donor than to recruit a new one. Why?
It’s appreciably more difficult to get people to reach a new decision than to repeat an old one.
Whenever I coach volunteers to do fundraising, I always suggest they remind current donors how many years they’ve already been giving to the organization.  This acts as a decision-making shortcut for these folks. Aha! They already decided this was a good idea.  No need to sweat it out again.  Done!
But… what if you’re a start-up organization that doesn’t have many donors?
Details

How to Improve Your Nonprofit Newsletter

Does your nonprofit have an email newsletter?

I’d rather see you rock a blog, but let’s talk a bit about your newsletter. Since you already have one, you may as well make it better.

Otherwise, what’s the point?

[BTW: If you don’t have an e-newsletter, go read the article above about creating and rocking a blog. Also read this. A blog can serve the purpose of an e-newsletter, and do so in a more donor-centric, user-friendly fashion. IMHO]

Okay. Back to improving your newsletter.

The real point of a newsletter is to stay top of mind with your supporters.

Why?

Because you want to keep them, of course!

Just like with any relationship, if the only time someone hears from you is when you want something from them, they’re not likely to stick around.

You need to woo them.

What Newsletters are For

Details